Better problem solving and decision making skills
Think about the difference in your organisation if your people could effectively find the root cause of problems like:
- Too many communication silos
- Staff retention problems
- Customer loyalty lags
- Measurement discrepancies resulting in surplus stock
- Conflict with key stakeholders
- Below industry margins
Root cause of the problem training
Participants will be thought to think laterally. They will learn techniques to quickly get to the root cause of a problem. They will learn to identify and label problems quickly and learn world’s best practice to problem identification and solution techniques.
Real Problem Solving exercises for you to consider at your next meeting
Slow lifts
The lifts in your organisation are slow. Everyone complains that they are losing productivity.
The lifts cannot be speeded up.
What is the real problem and how can it be solved?
Dissatisfied airline customers
An airline has the industry average delay from disembarkation to passengers picking up their baggage on the carousel. Airline receives multiple complaints and it is impossible to speed up the process any further due to OHS restraints.
What is the real problem and how can it be solved?
Cancelled trains
A train company in Europe is fined every time a train is late. There are so many reasons outside their control that delay trains. Passengers expect delays and the fines are crippling the company.
What is the real problem and how can it be solved?
Poor first impressions
A high quality entertainment venue has beautiful carpets in the foyer. The carpet cost over $200,000 and needs to be replaced quarterly as it gets scuffed and looks worn. Patrons are expecting the highest quality and it is critical that first impressions are very favourable.
What is the real problem and how can it be solved?
These are well known short outlines. If you would like to know what actually happened just call us today and we will give you the outcomes.
Would you like to attend this program?
- For maximum effectiveness, this program is best conducted as an in-house program.
- Ideal group size: 4 – 12 participants.
- Venue: For your convenience, you can choose to conduct this program
- Duration: Your Problem Identification Course can be modified to fit inside your timeframe.
- Cost: Price on request.
- Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: ddear@preftrain.com or contact us online today.
