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Trust Building

This program was designed to help organisations build trust into their organisation both internally and externally. Learn the benefits a trusted organisation enjoys including increased customer/client loyalty, increased profits, increased staff retention rates and many more.

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    Key learning outcomes

    • Embed a transparent culture
    • Break down any communication silos
    • Support employees instead of micromanaging them
    • Understand the link between lack of trust and low productivity
    • Focus on the problem, not the person
    • Drive a high performance and productivity culture
    • Practice accountability and responsibility rather than blame shifting
    • Understand that trust is reciprocal and not a one way street
    • Ensure effective flow of communication within the team
    • Remove role ambiguity
    • Build internal and external levels of trust
    • Develop shared rewards
    • Create cross functional goals
    • Create a knowledge sharing and ideas generation culture
    • Accept failure as part of your growth

    Course Description

    Think of an organisation that you trust and think of an organisation that you mistrust. Which organisation are you prepared to spend extra with? Which organisation will you complain more about? Which organisation are you more loyal to? Which organisation would you give discretionary effort to? Which organisation is more susceptible to a tighter economy?

    Your Trust Building program will give your people the skills to:

    How good are your trust building skills?

    Ask yourself the following questions about your people and your organisation:

    1. Our people often give discretionary effort.
    2. Our people feel empowered to make decisions quickly.
    3. Our people trust each other.
    4. Our people can easily communicate their opinions with their colleagues and managers.
    5. We focus on problems and not on people.
    6. We have a culture that thrives on transparency.
    7. Our people know the importance creating realistic goals.
    8. Our people trust our organisation.
    9. Our management team walk the talk.
    10. Our people shun gossip and innuendo.
    11. Our organisation breaks down communication silos.
    12. Our people focus on solutions rather than getting lost in the problem.
    13. Our culture accepts failures as necessary growth lessons.
    14. Our people value honesty.
    15. We have cross functional goals within the organisation.
    16. Our people know the importance of knowledge sharing and innovation management.
    17. Our people give and receive open honest feedback.
    18. Our people are always supported and trusted by their managers.

    Would you like to attend this program?

    For maximum effectiveness, this program is best conducted as an in-house program.

    • Ideal group size: 4 – 12 participants.
    • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
    • Duration: Your Trust Building Course can be modified to fit inside your timeframe.
    • Cost: Price on request.

    If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: ddear@preftrain.com or contact us online today.

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    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Trust Building is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Trust Building and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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