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Dealing with Difficult Parents
This niche course was designed by an organisational psychologist specifically for Education Professionals. We also recommend inviting non-teaching staff, so the school has an integrated strategy to deal with difficult parents. Difficult parents have a knack of weaving around your protocols. So it’s important to have a robust strategy in place. Of course, parents have a right to air their […]
Managing Parent Expectations
However, some parents can be very difficult when there’s a gap between what they expect and their perception of your service delivery. Surely it makes sense to understand how parents form expectations of your school. If you know how the expectations are formed in parents’ minds, then you can mould and reset them. Businesses invest heavily in bridging the gap […]
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Change Management Training & Workshops
Why Embrace Change Management? Employees often
Cultural Diversity Training
Communicating with people from different cultures
Dealing with Difficult Patients & Carers
The key to dealing with difficult patients and