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State Government
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PERFORMANCE MANAGEMENT TRAINING
This program will provide your staff with a range of skills and knowledge to better manage and address poor performance. Drawing on current data and using a very practical approach, this program will give your managers the confidence to better manage performance and work towards improved outcomes and productivity. *** Please note we can incorporate your performance management policy and […]
Policy Writing
“You need to engage the reader with policy and procedure writing. The reader needs to understand the ‘why’ and the ‘consequences,’ otherwise you’re just treading water.” – P Quinn Some policies are too long and impossible to understand. Other policies are wafer thin and serve no useful purpose. So, if you’d like to improve how your policies are written and […]
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Change Management Training & Workshops
Why Embrace Change Management? Employees often
Cultural Diversity Training
Communicating with people from different cultures
Dealing with Difficult Patients & Carers
The key to dealing with difficult patients and