All Courses

Accountability in the workplace is about fulfilling a commitment and is integral to the success of an organization. In the absence of accountability, the business may end up functioning poorly. There would be a deterioration in the standards of performance and decline in the quality. These issues may emerge as a major threat towards the smooth functioning of a business. […]

Target Audience: The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees. Duration: This course is available as a 1-day course or a truncated 1/2-day course. Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations. […]

Improve internal and external reports with critical business report writing skills. A truly unique report writing course. To produce professional reports that people want to read, your business reports must be consistent, brief, clear and concise. Effective business report writing can be subjective. You might have switched roles or departments and suddenly your reports have been re-calibrated from excellent to […]

Good communication is often sacrificed as people rush around pursuing unfinished tasks. Communicating under pressure requires confidence. It is a skill which can enable you to deliver your message clearly even in the most difficult situations. Looking for a course to enhance your communication skills in the workplace? The ability to communicate effectively with others is a key skill and […]

Professional Communication Training for Employees Lazy communication is far too common. People are trying to communicate in as few words as possible. It’s as if we’re too busy running around in circles to take time to communicate with one another. Providing good communication training for employees is vital. This communication skills training course is designed to step your organisation through […]

Plan of action At some stage we all have to engage in a conversation that can be both difficult and controversial. ‘How to have critical conversations’ is a program designed to equip you to resolve critical issues and accelerate performance What are Critical Conversations? A discussion between people when: The stakes are high. Opinions vary. Critical thinking is imperative. Emotions […]

One major irk of senior managers is that they spend too much time proofreading reports and correspondence from their direct reports. For example, a critical report is due, and the senior manager is reliant on everyone to complete their individual sections. Alas, the compiled report then becomes disjointed. It’s a combination of different writing styles, different tenses and poor grammar. […]

If you’ve faced an angry group, then you’ll know the importance of this training. The biggest problem with an angry group is that the anger is constant and random. It’s even more unsettling than dealing with an angry individual. This course gives you strategies to keep you safe and quell the group’s anger. So, if your people are in the […]

Can your EI really effect your relationship building skills? Research has shown that EI effects team building, leadership skills and communication skills. This program shows you ways to enhance your EI competencies and build much stronger relationships. Action Plan Understanding the concept and dynamics of EI Learning the basics 3 models of EI- Trait, Mixed and Ability-Based Understanding the correlation […]

There is abundance of evidence that the number one issue in most workplaces stem from a communication issue. There are now 3 distinct generations in the workplace and they each have different generational communication styles. Communication tips for different generations You simply can’t have a one size fits all communication approach. Different generations will interpret your message differently. If you […]

Your business cases should also indicate the risks and the alternative costs including the cost of doing nothing. This course is ideal for people who would like to improve the quality of their written business cases. Participants will learn the eight key components of writing an effective business case. State the proposal Outline the consultation process Quantify the costs and […]

No No No – the Executive Summary is for the reader’s benefit and must be one page in duration. So if you’ve got Executive Summaries floating around your workplace then this course is perfect. You will be sending a very clear message too – “All executive summaries must be 1 page in length”. Would you like to attend this program? […]