All Courses

Why Embrace Change Management? Employees often fear change. When they hear about the change management plan, they wonder “How will it affect me?” If it’s communicated well, your employees can embrace change. If it’s communicated poorly, forget it. Change management courses are critical to ensure organisations are prepared for change and equipped to embrace the opportunities that change presents. And […]

Communicating with people from different cultures is very common in today’s workplace. This can involve dealing with a culturally diverse population of stakeholders. With cultural diversity skills training skills, you will be equipped with strategies and techniques to deal with and understand people who are different. How good are you at dealing with different cultures in the workplace? Ask yourself […]

The key to dealing with difficult patients and carers is to focus on the immediate behaviour. Then diffuse the situation as quickly as possible and remain safe. NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. Venue: For your convenience, you can choose to conduct this course at […]