All Courses

“Appreciative Inquiry is revolutionizing the field of organisation development and change.” — Robert Quinn, University of Michigan Appreciative Inquiry was adopted from work done by earlier action research theorists and practitioners and further developed by Dr David Cooperrider and Suresh Srivastva. Cooperrider and Srivastva suggest that an organisation is a miracle to be embraced rather than a problem to be […]

A rough translation of a 14th century monastic scribe suggests that ambiguity was invented because the romans were ruling the world too well. When ambiguity was introduced, all their commands went astray. Plan of action Ambiguity causes havoc in communications. Due to our cultural upbringing and our conditioning, we perceive the world differently to everyone else. Our clear as crystal […]

People don’t stay with the same employer anymore. In fact, the average Australian professional will now change their career direction more than 3 times in their working lives. Employees need to be responsible for their own development. However, it is the company’s responsibility to create an environment in which that is possible. If the employer and employee can work together […]

How good are your chaos management skills? Ask yourself the following questions: Our people make fast and correct decisions during a chaos Our people can read the signals of a potential chaos Our people can map out a problem which might be intertwined with the organisational processes Our people have a proven platform to work from during a chaos We […]

Plan of action This program is designed to make you imbibe compassion in every facet of your life. Learn how to make compassion a part of your organisational culture and personal character. This program dovetails compassionate behaviours with productivity boosts. Many workforces operate using the blame system which stifles morale and productivity. How to motivate people to be more compassionate. […]

Plan of action Middlers often conceal themselves within an organisation and pay extra attention to process and are not always results orientated. Middlers often operate beneath the radar as their performance is neither exceptional nor poor. Middlers always underachieve and are at the opposite end of the continuum to action orientated people. How to refocus and motivate process orientated people […]

Many Departments are adopting a contestability framework as a means of evaluating and improving service delivery and ultimately delivering better value. Contestability involves “testing” how services would rate in a competitive market. If you are looking for contestability training, our course is ideal for you. This course encourages participants to look more broadly at the supply and elasticity of the […]

We need to cut costs. We need to cut costs. We need to cut costs. It doesn’t matter how many times you say it. People need to know how to cut costs effectively without damaging productivity and existing service levels to critical customers and clients. Help your people apply lean thinking practical solutions to cut costs. Take the Test – […]

The benefits of your Reward and Recognition program are: Getting buy-in for higher performance objectives. Linking higher performance to rewards (how the experts do it). Motivating your employees to achieve stretch goals. Rewarding your employees on achieving their KPIs. Developing a long term incentive program. Creating intrinsic and extrinsic rewards for your employees. Designing a recognition strategy that is aligned […]

Foresight allows us to think ahead and consider what may eventualise. Foresight would have been critical for mankind to survive and it is often a skill that we utilise subconsciously. This workshop is designed to help participants unleash the power of their foresight. Using this methodology we can get a clearer picture of what seems to be happening, what’s really […]

Plan of action Did you know that there is a cognitive disorder whereby people cannot make decisions? They cannot choose from options and will procrastinate to eternity. This program will give you insights into the psychology of decision making. As a result your people will be equipped with cognitive tools to make better quality decisions. How to frame your decisions. […]

Too many organisations have spent large resources on gamification packages that are still unwrapped. This course will help you apply the ADDIE model to your learning objectives. Discover some simple tools and games to gently ease your learning into the gamifiaction learning environment. “Let s not all pretend that we’ re the best behavioral scientists in the world or the […]