A Trusted Learning and Development Advisor
A Trusted Learning and Development Advisor
Communication Skills Training Course helping teams communicate clearly, professionally and confidently in busy workplace environments. This practical in-house workshop develops listening skills, workplace conversations, professional language, stakeholder communication and techniques for handling difficult interactions. Ideal for frontline staff, leaders, administration teams, technical professionals and customer-facing employees.
The Communication Skills Workshop is best delivered on site. This essential course will equip you with the tools to become a more effective communicator. In this workshop, you’ll learn how to hone your verbal and written communication skills by exploring nonverbal communication, active listening techniques, conflict resolution, public speaking, and more. Improve your ability to collaborate with others, write clear messages, and engage in meaningful conversations. Develop the confidence to communicate effectively in all work and life scenarios.
Tailored communication skills workshops work best. Lazy communication is far too common. People are trying to communicate in as few words as possible. It’s as if we’re too busy running around in circles to take time to communicate with one another. There is now communication inertia creeping into organisations. The outraged brigade means people communicate less to avoid outrage blow-ups. Less communication in organisations is never good.
Participants will gain confidence in expressing themselves and using communication tools to achieve greater understanding in any situation. Communication inertia is becoming a massive problem in organisations so let’s undo it.
1. Who should attend a communication skills course?
This course is ideal for professionals at all levels, including team members, managers, and leaders who want to improve how they communicate in the workplace. It is especially valuable for those working in customer-facing, team-based, or leadership roles.
2. What skills will I gain from this communication skills course?
Participants will develop practical communication skills such as active listening, clear messaging, assertive communication, and handling difficult conversations. The course focuses on real workplace scenarios to improve day-to-day interactions.
You can also explore our insights on communication skills in the workplace to better understand how these skills impact performance.
3. How is the communication skills course delivered?
The course is delivered through interactive workshops that include group discussions, role-plays, and practical exercises. It can be run as an in-house training session or as a public course depending on your organisation’s needs.
4. Why are communication skills important in the workplace?
Strong communication improves collaboration, reduces misunderstandings, and enhances productivity. It also plays a key role in building relationships and maintaining a positive workplace culture.
For more insights, refer to our blog on why communication is important in professional environments.
5. Does this course cover assertive communication skills?
Yes. The course includes assertive communication skills, helping participants express ideas clearly and confidently while maintaining respect and professionalism in all interactions.
Very impressive and needed to refresh our minds. I need more courses like this.
Key Course Content:
Providing good communication training for employees is vital. This communication skills training course is designed to step your organisation through proven methods of communicating clearly. Professional communication is designed to sway and bend with nuances. Professional communication is a means of communicating clearly with one another without being misunderstood.
Course Details
Target Audience:
The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.
Duration:
This course is available as a 1-day course or a truncated 1⁄2 -day course.
Delivery:
This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.
Group Size:
We recommend a group size of 4-10 people.
At Preferred Training Networks, we offer a wide range of employee training and development courses designed to complement our communication training programs including non-verbal communication training, confidence building courses, customer service skills training, influencing skills training and more.
