Everyday Leadership Skills Course

This two-day course equips leaders with practical skills and tools they can use every day. Sometimes, leaders forget to lead. It might sound silly, but it’s true. With competing priorities and daily demands, it’s easy to get caught up in managing tasks rather than leading people. This course covers leadership styles, communication, delegation, and feedback. It also explores reluctant and positive leadership. Best of all, the proven tools are simple, practical and easy to implement.

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Nearest Capital/Regional City Or Virtual Delivery Preferred

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What Our Previous Participants Think About The Everyday Leadership Skills Course

Key Learning Outcomes

Day 1

MODULE	LEARNING OUTCOMES
MODULE 1 The Ideal Leader	How do you show up to work? Reflect on your motivation – Are you heading north or south? How do you find space to be a leader? Chasing chickens, herding cats or leading?
MODULE 2 Leadership Styles & Self-Awareness	Recognise different leadership styles and when to apply them Identify personal strengths and development areas Understand behavioural styles at work Balance task and relationship focus to improve results
MODULE 3 Critical Conversations and Keeping People accountable	Apply the 4-Stage Model for managing difficult conversations Having critical conversations Costs of avoiding these conversations Getting a behavioural change (instead of a nod) Communicate assertively and maintain professionalism under pressure
MODULE 4 Workplace Resilience	Understand the Kamin Performance Curve and personal stress responses Promote resilience and recovery within teams Bouncing back after disappointment Build unity through shared problem-solving and mutual support

Day 2

MODULE	LEARNING OUTCOMES
MODULE 1 Juggling Planning, Prioritising & Leading	Distinguish between urgent and important tasks Use planning tools to manage time and competing priorities Limit interruptions Apply logical and creative thinking to decisions Maintain focus when priorities shift or resources change
MODULE 2 Keeping People Accountable & Delegating Tasks	Apply the NEWS Delegation model to share workload effectively Micromanagement and/or empowerment Email clutter Clarify roles Keep people accountable Build accountability and trust through follow-up practices
MODULE 3 Values, Behaviour & Motivation	Recognise how personal values influence workplace behaviour Understand differences in team value systems Encourage motivation through fairness and inclusion Listening and questioning skills Foster trust, recognition, and ownership within the team
MODULE 4 Strategic Thinking & Leadership Action Plan	Define practical strategic thinking for frontline roles Link day-to-day leadership to organisational objectives Leaving your legacy behind and Unlearning Change management 101 Set measurable goals that integrate people and performance outcomes Create a personal leadership action plan to embed key learning

Where And When?:

Delivery:
This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.

Duration:
This course is available as a 2-day course.

Target Audience:
Existing and upcoming frontline leaders & managers.

Group Size:
We recommend a group size of 4-10 people.

Get a Quick Quote:
Let us know if you would like an obligation free quote for your organisation.

The course was very informative and it presented exceptionally well!

Kelvin Muchiri

Really found inspiration and hope in what Michelle provided

Rhonda Rees

Amazing course! Engaging, fun and learnt so much. Thank you always.

Kate Bartlett

Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.

Vicki Hutchinson

Best every course

Yonas Masrsha Tesfaye

Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise. The presentation was targeted and had the perfect balance of knowledge and reflection. I would encourage this workshop for any team, especially those preparing of have gone through organisational change!

Ethan Calleja

Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘

Nedra Vanden Driesen