A not to be missed conflict resolution course for small teams working very closely together (with some anger and resentment thrown in!)
When a conflict is localised and enclosed, you need different conflict resolution tools.
When conflicts occur it tight enclosed work spaces then different resolution tools apply. This course is very popular in small regional workplaces.
This course is designed to draw a “line in the sand” to ensure tomorrow’s disputes are dealt with differently than yesterday’s disputes. It helps participants move past stubborn struggle points and look for positive opportunities. Participants are reminded that conflict is inevitable in any workplace.
Practice anger deflection techniques rather than head on confrontations
Agree and implement a personalized 4-5 step plan when you think you are going to boil over
Discuss the merits of a work/life balance
Discuss the principle of “unconditional surrender”
Scan the impact of the environment on conflicts and remove unnecessary impediments
List the options available to you for time out
Agree an action plan and measure your progress
Course Description
Designed by an organisational psychologist, this course will help your people discover how to manage their reactions and perceive conflict in a different light. Close quarter conflict usually occurs when people have opposing beliefs, operating systems, value systems, ideals, needs or goals. This type of conflict inevitably leads to reduced productivity and can damage levels of trust within teams therefore effecting business growth and sustainability. The best outcome of this course is it helps people in conflict working alongside each other to disarm and work towards achieving mutual goals and aspirations.
THE NUTS AND BOLTS
This program can be conducted as in-house training on site anywhere in Australia.
GUIDELINES
Group Size: An ideal group size is 4–12 participants
Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost
Duration: This program can be adapted to meet your time requirements
Cost: Upon request.
Target Audience: Senior management, middle management, team leaders and supervisors.
Close Quarter Conflict Resolution Techniques 4.4 out of 5 based on 57 user ratings.
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The course was very informative and it presented exceptionally well!
Kelvin Muchiri
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Really found inspiration and hope in what Michelle provided
Rhonda Rees
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Amazing course! Engaging, fun and learnt so much. Thank you always.
Kate Bartlett
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Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.
Vicki Hutchinson
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Best every course
Yonas Masrsha Tesfaye
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Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise.
The presentation was targeted and had the perfect balance of knowledge and reflection.
I would encourage this workshop for any team, especially those preparing of have gone through organisational change!
Ethan Calleja
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Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘
