Delay Management Training Course

Delay Management training brings your team up to speed on ideas to make a delay less noticeable. A famous example was when De Bono lengthened the walk to the baggage pick up in an airport. This meant people took more time to walk and when they got to the baggage carousel then their bags were there “quicker”.

In today’s fast paced world, managing delays can be a challenging and crucial aspect of project management. This training course will equip you with practical techniques to keep your projects on track and maintain strong relationships with customers. Your facilitator will provide insights on how to handle multiple expectations and maintain trust during times of delay. Don’t let delays derail your relationships and credibility. Discover how to handle delays with confidence and professionalism. Delays are an inevitable part of parcel of delivery, so managing the delay is immensely powerful!

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Key Learning Outcomes

‘Delay Management’ Workshop Content:

Strategies for mitigating and managing delays proactively
Effective communication methods for informing clients of delays
Techniques for negotiating with customers on extended deadlines or revised project plans
Identifying and addressing any potential sources of delay early on in the project planning process
Utilising project management tools and techniques to monitor and track progress and potential delays
Establishing clear communication channels and protocols for relaying key information about delays
Importance of documenting all delays and their impact on the project timeline and budget
Service recovery strategies when failure occurs.