“Feedback is the breakfast of champions.” – Ken Blanchard
Feedback Management workshops don’t often appear on a Training Needs Analysis. Feedback is vital for an organisation to know what’s working well and what isn’t working too well. But Australians tend to shy away from feedback management. “It’ll be alright mate” sounds comforting. But sometimes “it ain’t alright at the minute, but we could fix it” would be more appropriate.
This course will provide participants with the necessary knowledge and tools to effectively manage feedback. A key part of the course is creating a positive work environment and exploring ways to handle both positive and negative feedback with care and diligence.
What Our Previous Participants Think About The Feedback Management Skills for Managers and Employees Training Course
Key Learning Outcomes
By the end of this tailored ‘Feedback Management Skills for Managers and Employees’ workshop, participants will be able to:
Recognise the importance of effective feedback in workplace culture and performance
Develop skills to give clear, specific and constructive feedback
Learn techniques to receive feedback professionally and with an open mindset
Improve organisational communication through structured feedback processes
Plan and conduct courageous conversations with confidence and professionalism
Use feedback to manage employee morale, engagement and performance
Support employees in applying feedback and implementing necessary changes
Adapt feedback delivery methods to suit different communication contexts
Integrate feedback into daily operations, team meetings and performance reviews
Assess and refine feedback systems to ensure continuous improvement
Course Description
Participants will be encouraged to practice strategies and collaborate on best practices for managing feedback. Have you noticed that people are losing the ability to disagree professionally? Upon completion of this course, participants will have the skills and confidence to handle feedback in a manner that improves interpersonal internal and external relationships.
Feedback Management Key Course Content:
Understand the importance of effective feedback management
Develop techniques to give and receive honest feedback
Learn how to give constructive, actionable feedback
Identify methods for improving communication within an organisation
Planning courageous conversations
Utilise strategies for managing employee morale and performance through feedback
Develop strategies to help employees apply feedback and implement changes
Analyse how feedback is provided using different communication methods
Discuss best practices for effectively incorporating feedback into daily operations
Explore ways to measure the effectiveness of feedback management systems
Feedback Management In-House Program Details
Target Audience: The course can be tailored for the specific cohort, whether it be the leadership team, another group of managers/team leaders or employees.
Duration: This course is available as a 1-day course or a truncated 1/2-day course.
Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations’.
Group Size: We recommend a group size of 4–10 people.
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The course was very informative and it presented exceptionally well!
Kelvin Muchiri
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Really found inspiration and hope in what Michelle provided
Rhonda Rees
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Amazing course! Engaging, fun and learnt so much. Thank you always.
Kate Bartlett
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Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.
Vicki Hutchinson
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Best every course
Yonas Masrsha Tesfaye
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Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise.
The presentation was targeted and had the perfect balance of knowledge and reflection.
I would encourage this workshop for any team, especially those preparing of have gone through organisational change!
Ethan Calleja
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Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘
