Listening Skills Training Course

Listening Skills Training Courses are designed to help participants cultivate the ability to listen actively and effectively. Let’s be honest, most organisations will think they don’t need this course. Well, it’s part of our top 10 courses that we recommend to organisations. Even if you only opt for the 2-hour listening skills in-house version, you’ll be surprised the difference it makes.

Through practice and guided conversation, you will learn to interpret body language, focus attention on the speaker and pick up nonverbal cues. With an in-depth focus on active listening skills, you will also gain an appreciation of the importance of intentional listening and the impact it has on communication. With the knowledge and communication skills gained in the course, you can apply your newfound ability to any conversation, ultimately creating meaningful relationships.

Your facilitator will provide plenty of practice opportunities to build confidence within a variety of contexts. Participants will learn methods to approach conversations with an open mind and become effective and efficient listeners. Tailored Listening Skills in-house training courses work very well as they can build listening skills into the team.

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Key Learning Outcomes

You will gain an appreciation for the importance of intentional listening and the impact it has on communication. With the knowledge and skills gained in the course, you can apply your newfound ability to any conversation, ultimately fostering meaningful relationships. Your facilitator will provide plenty of practice opportunities to build confidence within a variety of contexts. Participants will learn methods to approach conversations with an open mind and become effective and efficient listeners.

Your tailored Listening Skills workshop will give participants the skills to:

Understand the differences between active and passive listening
Learn to identify nonverbal cues in communication
Develop strategies for effective listening
Acquire the ability to recognise emotions/feelings in conversation
Develop the skills to ask probing questions and provide feedback
Understand how different types of listening can affect communication
Discuss 3 common unconscious barriers to listening
Learn how to avoid common obstacles to listening
Neurodiversity considerations
Increase focus and concentration when listening

Course Description

Listening Skills In-House Program Details

Target Audience: This active Listening Skills course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.

Duration: This course is available as a 1-day course or a truncated 1/2-day course.

Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.

Group Size: We recommend a group size of 4–10 people.