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Lone Worker and Personal Safety Training

Some roles require staff to work alone or interact with members of the public without immediate support nearby. Domestic visits are always a concern as they can escalate quickly and sometimes without any past difficulties. This practical course provides participants with strategies to improve personal safety and confidently manage challenging or unpredictable environments. Participants discover how to assess risks and respond appropriately when concerns arise. The session focuses on prevention and preparation to help staff stay safe while carrying out their duties. Participants will also explore realistic strategies for planning visits and knowing when to pause or safely exit a situation. The course doesn’t want to cause unnecessary duress but does discuss things that could occur: Carjacking, Car Following, Standover, Group Anger, Blocked in Parking, Family Covering Exits.

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What Our Previous Participants Think About The Lone Worker and Personal Safety Training

Key Learning Outcomes

Your tailored Lone Worker and Personal Safety training program will give participants the skills to:

  • Understand the risks associated with lone and remotework
  • Conduct a quick personal safety risk assessment
  • Recognise environmental and behavioural warning signs
  • Improve situational awareness in unfamiliar settings
  • Apply personal safety strategies before, during and after visits
  • Use communication and de-escalation techniques to reduce risk
  • Identify safe exit strategies and checkpoint moments
  • Understand reporting, escalation and support processes
  • Develop a personal action plan to improve workplace safety
  • Critique transactional analysis techniques
  • Tap into your emotional intelligence

Where And When?:

Target Audience: Staff and employees

Duration: Full-day course

Delivery: In-person at your organisation or venue, or virtual

Group Size: Recommended 4 to 10 participants

Resources: Certificate of completion plus the option of a free follow-up refresher course with the original trainer

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Kelvin Muchiri profile picture
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The course was very informative and it presented exceptionally well!
Kelvin Muchiri
Rhonda Rees profile picture
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Really found inspiration and hope in what Michelle provided
Rhonda Rees
Kate Bartlett profile picture
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Amazing course! Engaging, fun and learnt so much. Thank you always.
Kate Bartlett
Vicki Hutchinson profile picture
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Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.
Vicki Hutchinson
Yonas Masrsha Tesfaye profile picture
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Best every course
Yonas Masrsha Tesfaye
Ethan Calleja profile picture
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Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise. The presentation was targeted and had the perfect balance of knowledge and reflection. I would encourage this workshop for any team, especially those preparing of have gone through organisational change!
Ethan Calleja
Nedra Vanden Driesen profile picture
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Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘
Nedra Vanden Driesen