Presenting a Professional Image Training

This Professional Image Training Course will help you build a professional and reliable reputation in your workplace. You’ll learn the essential skills for achieving success and maintaining respect in any professional setting. While it moves beyond the traditional deportment training of the past, it’s still got some of the principles of image.

In Australia, people can sometimes let themselves down a little, by being overly casual in a professional setting. Our Professional Image Presentation Training Course highlights the need for consistency, in order to promote a unified brand vision.

In-House Presenting a Professional Image Training

We’ll discuss topics such as how to stay organised, maximise efficiency, effectively communicate with colleagues and customers, and how to dress for success. Plus, learn the fundamentals of business etiquette and how to navigate difficult conversations. Through role-playing scenarios, real-world examples, and interactive activities, you’ll develop the confidence and self-assurance to become a successful professional.

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Nearest Capital/Regional City Or Virtual Delivery Preferred

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Key Learning Outcomes

Your tailored Presenting a Professional Image Training workshop will give participants the skills to:

Recognise the number one priority – your customers/clients
Review and assess current client service standards
Understand the importance of first interactions and making a strong first impression
Learn how attitude impacts stakeholders’ perceptions
Enhance active listening skills for better communication
Utilise effective note-taking techniques to improve professionalism
Master business card etiquette for professional networking
Dress for success and align with workplace expectations
Develop networking skills to build lasting professional relationships

Course Description

Have a look around your workplace. If you don’t see a well presented group of people then neither do your customers or clients.

Program outline

Your number one priority – your customers/clients
Review of current client service standards: * telephone protocol * meeting at the client’s site * your client’s expectation of the service delivered * communicating with your clients * Delivering promises
The first interaction – You don’t get a second chance to make a first impression
Attitude – Your attitude has a huge impact on stakeholder’s perception of your organisation.
Active Listening skills – What?
Note taking – Many people don’t take notes of the customer’s/ client’s expectations. They forget to deliver on promises and wonder why the customer/client leaves dissatisfied
Business card etiquette – Many people fall down at this hurdle. What should you do?
Dress codes – Tips from the fashion world
Networking – It’s not what you know it’s who you know. How can you position yourself and your organisation as value assets to other people
Developing an elevator speech – What is your value explained in 30 seconds

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants (usually a half-day or full-day program)

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Presenting a Professional Image Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

At Preferred Training Networks, we can also assist you with professional training programs like: strategic thinking courses, people management courses, and high performance work practices.