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Sales Upselling Training Course

Are you looking to boost your sales and increase customer satisfaction? In this course, you will learn how to effectively identify customer needs and tailor your sales pitch to meet those needs. Discover important techniques and strategies to upsell and cross-sell products/services, increasing your revenue and enhancing customer loyalty.

“Would you like fries with that?” from Mc Donald’s is an infamous upsell.

In-House Learn Upselling Techniques Training Course

From this Sales Upselling Training course, you will gain valuable skills to confidently and naturally approach any customer and offer them the best solutions for their specific needs. The in-house option looks at all the extra value adds that your people could offer to make the sale bigger.

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What Our Previous Participants Think About The Sales Upselling Training Course

Key Learning Outcomes

Your tailored Upselling Skills workshop will give participants the skills to:

  • Understanding the importance of upselling in driving revenue and business growth.
  • Learning effective communication skills to uncover the customer’s specific needs and pain points
  • Learning effective questioning techniques to gather information about the customer’s needs.
  • Identifying cross-selling opportunities by understanding the customer’s buying behaviours and habits
  • Developing strategies to position products or services as solutions to the customer’s needs
  • Learning how to tailor sales pitches and offers based on the customer’s identified needs
  • Blueprinting the sales process
  • Asking the right questions
  • Practicing persuasive communication skills to effectively present upselling options to the customer.
  • Practicing overcoming objections related to upselling
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Kelvin Muchiri profile picture
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The course was very informative and it presented exceptionally well!
Kelvin Muchiri
Rhonda Rees profile picture
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Really found inspiration and hope in what Michelle provided
Rhonda Rees
Kate Bartlett profile picture
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Amazing course! Engaging, fun and learnt so much. Thank you always.
Kate Bartlett
Vicki Hutchinson profile picture
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Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.
Vicki Hutchinson
Yonas Masrsha Tesfaye profile picture
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Best every course
Yonas Masrsha Tesfaye
Ethan Calleja profile picture
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Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise. The presentation was targeted and had the perfect balance of knowledge and reflection. I would encourage this workshop for any team, especially those preparing of have gone through organisational change!
Ethan Calleja
Nedra Vanden Driesen profile picture
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Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘
Nedra Vanden Driesen