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Unlearning at Work Training Course

Why Unlearning Matters in Modern Workplaces

Workplaces change quickly. Technology evolves, customer expectations shift, new employees join teams, and organisations introduce different processes and priorities. What worked five or ten years ago may no longer be the best way to achieve an outcome today.

The challenge is that familiar behaviour often feels comfortable. People can continue following old routines even when those routines create unnecessary delays, frustration, duplication, or resistance to change.

This course gives participants an opportunity to examine those patterns without immediately judging them as right or wrong. Instead, the focus is on asking a more useful question: Does this way of working still help us achieve the outcome we need?

From Automatic Behaviour to Conscious Choice

Many workplace behaviours happen almost automatically. People develop preferred communication styles, routines, assumptions, and responses based on previous experiences.

Unlearning encourages participants to recognise these patterns and decide whether they are still useful. Once a behaviour becomes visible, it becomes easier to challenge it, adapt it, or replace it.

The workshop provides practical opportunities for participants to identify what they may need to stop, rethink, or approach differently.

Supporting Change Through Unlearning

Learning new processes can be difficult when old habits remain firmly in place. This is why unlearning can play an important role during organisational change.

Participants explore how conditioning and previous experiences influence resistance to new ways of working. They also consider practical steps that can make behavioural change feel more manageable and sustainable.

Rather than demanding change overnight, the course encourages small, deliberate actions that gradually reinforce more effective workplace habits.

Who Should Attend?

This course is suitable for:

  • Leaders and managers
  • Team leaders and supervisors
  • Employees at all organisational levels
  • Teams experiencing workplace change
  • Organisations introducing new systems or processes
  • Employees who want to become more adaptable
  • Teams looking to challenge outdated workplace practices

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What Our Previous Participants Think About The Unlearning at Work Training Course

Key Learning Outcomes

What Participants Will Learn

By the end of this course, participants will be able to:

  • Understand what unlearning means in a workplace context
  • Recognise habits and assumptions that may no longer be effective
  • Identify behaviours that have become automatic
  • Explore why people hold onto familiar ways of working
  • Understand how old habits can affect colleagues and workplace outcomes
  • Replace unhelpful habits with more practical approaches
  • Explore how conditioning can influence perspectives and behaviour
  • Become more open to change and different ways of working
  • Create simple actions that support new workplace habits
  • Challenge the thinking behind “the way we have always done it”

Course Description

We spend a great deal of time learning new skills, but sometimes progress depends on recognising what we need to stop doing. The Unlearning at Work Training Course helps participants identify outdated habits, assumptions, and automatic behaviours that may once have been useful but are now getting in the way of better performance, collaboration, and change.

Unlearning at Work: Letting Go of What No Longer Works

Unlearning at work does not mean forgetting everything you already know. It means becoming aware of routines, behaviours, and ways of thinking that are no longer helpful, then making a conscious decision to replace them with more effective approaches.

Some workplace habits become so familiar that people stop questioning them. A process may continue simply because “this is how we have always done it”. An employee may respond to situations automatically because that behaviour has been reinforced over many years. This workshop helps participants pause, reconsider these patterns, and make room for better ways of working.

Where And When?:

Course Delivery

Duration: Available as a half-day or full-day course.

Delivery: Available in person at your organisation or chosen venue, or virtually.

Recommended Group Size: 4 to 10 participants.

Resources: Participants receive a certificate of completion and a free follow-up refresher course with the original trainer.

Make Space for Better Ways of Working

Sometimes development is not about adding another skill or process. It is about identifying what no longer serves us and creating room for something better.

The Unlearning at Work Training Course helps participants question familiar assumptions, challenge automatic behaviours, and develop practical new habits that support adaptability, collaboration, and continuous improvement.

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