A Trusted Learning and Development Advisor
Workplaces change quickly. Technology evolves, customer expectations shift, new employees join teams, and organisations introduce different processes and priorities. What worked five or ten years ago may no longer be the best way to achieve an outcome today.
The challenge is that familiar behaviour often feels comfortable. People can continue following old routines even when those routines create unnecessary delays, frustration, duplication, or resistance to change.
This course gives participants an opportunity to examine those patterns without immediately judging them as right or wrong. Instead, the focus is on asking a more useful question: Does this way of working still help us achieve the outcome we need?
Many workplace behaviours happen almost automatically. People develop preferred communication styles, routines, assumptions, and responses based on previous experiences.
Unlearning encourages participants to recognise these patterns and decide whether they are still useful. Once a behaviour becomes visible, it becomes easier to challenge it, adapt it, or replace it.
The workshop provides practical opportunities for participants to identify what they may need to stop, rethink, or approach differently.
Learning new processes can be difficult when old habits remain firmly in place. This is why unlearning can play an important role during organisational change.
Participants explore how conditioning and previous experiences influence resistance to new ways of working. They also consider practical steps that can make behavioural change feel more manageable and sustainable.
Rather than demanding change overnight, the course encourages small, deliberate actions that gradually reinforce more effective workplace habits.
This course is suitable for:
By the end of this course, participants will be able to:
We spend a great deal of time learning new skills, but sometimes progress depends on recognising what we need to stop doing. The Unlearning at Work Training Course helps participants identify outdated habits, assumptions, and automatic behaviours that may once have been useful but are now getting in the way of better performance, collaboration, and change.
Unlearning at work does not mean forgetting everything you already know. It means becoming aware of routines, behaviours, and ways of thinking that are no longer helpful, then making a conscious decision to replace them with more effective approaches.
Some workplace habits become so familiar that people stop questioning them. A process may continue simply because “this is how we have always done it”. An employee may respond to situations automatically because that behaviour has been reinforced over many years. This workshop helps participants pause, reconsider these patterns, and make room for better ways of working.
Duration: Available as a half-day or full-day course.
Delivery: Available in person at your organisation or chosen venue, or virtually.
Recommended Group Size: 4 to 10 participants.
Resources: Participants receive a certificate of completion and a free follow-up refresher course with the original trainer.
Sometimes development is not about adding another skill or process. It is about identifying what no longer serves us and creating room for something better.
The Unlearning at Work Training Course helps participants question familiar assumptions, challenge automatic behaviours, and develop practical new habits that support adaptability, collaboration, and continuous improvement.
Posted on GoogleTrustindex verifies that the original source of the review is Google. The course was very informative and it presented exceptionally well!Kelvin Muchiri Posted on GoogleTrustindex verifies that the original source of the review is Google. Really found inspiration and hope in what Michelle providedRhonda Rees Posted on GoogleTrustindex verifies that the original source of the review is Google. Amazing course! Engaging, fun and learnt so much. Thank you always.Kate Bartlett Posted on GoogleTrustindex verifies that the original source of the review is Google. Tom was a fabulous trainer very knowledgeable and able to provide practical real life examples and tools that will prove extremely useful.Vicki Hutchinson Posted on GoogleTrustindex verifies that the original source of the review is Google. Best every courseYonas Masrsha Tesfaye Posted on GoogleTrustindex verifies that the original source of the review is Google. Dr Marny Lishman crated an amazing space that not only was open, safe and caring, but gave insight into many different aspects of resilience. She apprieciated different perspectives and opened discussions that were supported and wise. The presentation was targeted and had the perfect balance of knowledge and reflection. I would encourage this workshop for any team, especially those preparing of have gone through organisational change!Ethan Calleja Posted on GoogleTrustindex verifies that the original source of the review is Google. Did this course in a session at Professional Services Review Training .Very helpful especially in my work in Public Health .Lots of useful ‘tips and tricks ‘Nedra Vanden Driesen