Culture and Diversity

Communicating with people from different cultures is very common in today’s workplace. This can involve dealing with a culturally diverse population of stakeholders. With cultural diversity cultural diversity skills training, you will be equipped with strategies and techniques to deal with and understand people who are different.

How good are you at dealing with different cultures in the workplace?

Ask yourself the following:

1. I actively listen to what the other person has to say.
2. I understand that every individual has different values and ways of thinking.
3. I use effective communication skills when dealing with people from different cultures.
4. I apply appropriate behaviour in order to strengthen business relationships.
5. I am aware of the challenges that arise during cross-cultural communication.
6. I respect all cultures.
7. I always maintain my professionalism when dealing with other cultures.
8. I know the cultural traits and its effect on my organisation.
9. I understand how the Australian culture is perceived by others.
10. I avoid talking about things that can offend other cultures.
11. I develop strategies to work effectively with other cultures.
12. I can communicate confidently with other cultures.
13. If I don’t understand something, I ask for clarification.
14. I always aim at improving business relationships with customers/colleagues from different cultures.
15. I have highly developed active listening and key questioning skills.
16. I am interested to learn more about other cultures.

Your Cultural Diversity Skills program focuses upon the cultural nuances, which occur when dealing with individuals from different cultures and countries. Our cultural diversity training program will enable participants to learn the skills and knowledge to build successful cross-cultural business interactions.

Would you like to attend this program?

• Ideal group size: 4 – 10 participants
• Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
• Duration: Your Cultural Diversity Course can be modified to fit inside your timeframe.
• Cost: Price on request.
• Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s

If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected] or visit our website today.

Achieving a cultural change is not a “click of the fingers” exercise. It needs a well thought out, communicated and executed plan. The challenge is that organisations can skip the planning stage, as cross-cultural activities are often intangible and subjective. You might have the best plan and intentions, but your people will perceive the information differently. Clarity of purpose is essential. In this course, participants will learn how to be change agents. Participants will discover how to leverage emotional intelligence to influence and champion change. “Nearly there” isn’t good enough, as any advances can unwind quickly unless they are embedded and fully understood. This course will also help participants stay focused and motivated to achieve their objectives.

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an on-site program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Target Audience: Managers and Staff

Cost: Price on request.

If you would like more information on this training program, please contact:

Preferred Training Networks on 1300 323 752
Email: Deborah at [email protected]
or visit our website today: www.preftrain.com.au