A Trusted Learning and Development Advisor
Here’s an example; when Stephen was 10 yrs old, he was attacked by a German Shepherd. His children are now also afraid of German Shepherds, even though he has never spoken to them of the attack. They may have picked up on his unspoken messages. Perhaps he pulled them a bit closer when a German Shepherd was walking in their direction. Maybe he tenses when he sees German Shepherds. Unconscious bias can be powerful.
For maximum effectiveness, it is recommended that this course be conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
Check out some of our other popular training programs: workplace resilience training, strategic thinking and conflict in the workplace.
Recent research carried out as part of the Department of Immigration and Multicultural Affairs’ Productive Diversity Partnerships program indicates that while there is growing awareness of an interest in diversity, there remains a low level of practical action to capitalise on the opportunities afforded by Australia’s new and emerging communities.
A common response to presentations on the benefits of diversity is, “Yes, I understand, but what do we actually do?” This program is designed to help bridge the gap between understanding and action, between rhetoric and reality.
There are four prerequisites to effectively working with diversity in new and emerging communities:
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: Your Working with New and Emerging Diverse Communities course can be modified to fit in with your timeframe.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders and Managers.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
Would you believe that a humorous manager is more productive than a manager without a good sense of humour? A humorous manager usually has staff that are more loyal and more likely to give discretionary effort to the organisation. People perform better when they are in a good mood. This course was designed to teach people a framework of how to be humorous in the workplace. The program recognises that not everybody wants to be humorous. However, it is still possible to work in an environment of humour if you have a working knowledge of how to promote humour. How humorous is your workplace?
Ask yourself the following about your workplace:
1. People usually have smiles on their faces as they complete their tasks.
2. People gather in friendly groups and there are plenty of laughs.
3. Our people don’t backstab.
4. Our organisation promotes a positive workplace.
5. Our staff often go out on social occasions together.
6. We often reward people who were particularly positive.
7. Our staff are engaged.
8. Our customers are usually in a good frame of mind.
9. Role descriptions and expectations are very clear.
10. We avoid a blame culture.
11. Positive customer feedback is paramount to our success.
12. Management are very approachable by staff.
13. The banter in the office is positive.
14. Vocabulary in the office is positive, and the outlook is rosy.
Did you know?
Workplaces that are considered positive generally score “YES” to 10 of these questions. If you scored less, you should think about learning how to improve your workplace environment. “I told you I was ill.” – Epitaph on Spike Milligan’s tombstone
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4–12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders and Management.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
This program will assist you to manage poor performance and enhance employee productivity.
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4–12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders and Management.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
Don’t miss out on this breakthrough course in managing poor behaviours in the workplace training workshop. This course is an opportunity to audit and label positive and negative workplace behaviours. Help your people learn behaviour strategies to optimise behaviours at work.
This course focuses on recognising and rewarding positive workplace behaviours and removing unacceptable workplace behaviours at work.
Review the positive and negative behaviours in your workplace. This course was designed by a team of behavioural psychologists and leaders from Top 500 Companies. The day explores negative workplace behaviours and positive workplace behaviours. As one of our psychologists remarked, “Negative workplace behaviours are like two rats sneaking into your house before you go on holiday – they can multiply very quickly and literally bring the house down”. It’s an experiential type learning course and your facilitator has over 15 years experience dealing with workplace behaviours.
Testimonials
“What I really like about your company is the fact that I can come to you with a need, and you come back very quickly with a high quality trainer or facilitator, who will customise and deliver a tailored program to suit our needs.”
– A Wright, Manager Learning & Development, Department of Health
“We always enjoy the creativity and new ideas your people have. And your level of service is so professional.”
– J Rogers Learning and Development, Department of Transport
“Preferred Training Network developed a coaching training package that really met our needs and they made the contextualizing process so easy. Their customer service before and after was excellent and their trainer was refreshing and innovative and really knew his stuff. A pleasure to do business with.”
– A Martin Manager, SA Ambulance Service
The Nuts and Bolts
This program can be conducted as in-house training at your offices anywhere in Australia.
Guidelines
Group Size: An ideal group size is 6 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to fit your timeframe. (We recommend a one day course)
Cost: Upon request. Target
Audience: Staff, supervisors, team leaders and management.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
Take a look at the other popular courses that we offer at Preferred Training Networks: train the trainer training, conflict resolution workplace, customer service training, and employee engagement training.
This program will help your organisation in:
For maximum effectiveness, this program is best conducted as an in-house program.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
The workplace of older staff telling younger staff what to do is gone. Back in the day, the longer your tenure, determined your rank in the organisation. There is a great opportunity now to harmonise and harness the expertise of a range of generations that is inclusive and exciting.
For maximum effectiveness, this program is best conducted as an in-house program.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
If you don’t see any politics in your office then maybe you are not looking hard enough. Once you have as little as three people, you are likely to have politics. People in the workplace jostle for a variety of perceived benefits and resources such as ego, promotion, status, image, and even desks and offices! Office politics is not necessarily a hindrance, indeed managed properly it can boost the effectiveness of the organisation by harnessing the energy and using it to drive performance and even morale.
Questions you might ask yourself
How do I manage office politics? How does office politics work? How do I cope with workplace politics?
For maximum effectiveness, this program is best conducted as an in-house program.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
If you would like more information on this training program, please contact: Preferred Training Networks on 1300 323 752 Email: [email protected]
An opportunity to boost the cultural intelligence of your team.
This cultural intelligenec tailored workshop also explores how our negative reactions to others can be as a result of value systems, projection, transference, personality types, societal differences in behaviour, cultural norms and conditioning. So, here’s an opportunity to boost the cultural intelligence of your team.
NUTS AND BOLTS
Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost
Duration: This bespoke cultural intelligence program can be modified to suit your timeframe.
Cost: Price on request.
If you would like more information on this cultural intelligence training program, please contact:
Preferred Training Networks on 1300 323 752
Email: Deborah : [email protected]
or visit our website today: www.preftrain.com.au