All Leadership and Management Courses

Body Language Training Course – Non Verbal Communication

Verbal communication (talking) is only responsible for about 15% of communication. The majority of the message is communicated and transmitted through body language (also known as non-verbal communication). Consider your reaction about how you might interpret a message from a manager whom you met in the corridor and they asked your opinion on what colour the office should be if they were:

Constantly rubbing their chin
Had their head tilted at a slight angle
Constantly interrupting you and finishing your sentences
Nodding occasionally
Flailing their hands
Looking away from you and not making eye contact
Pointing at you
Looking flushed and bothered
Checking their messages on their mobile phone

Are you ready for body language training? If you hear any of these questions then it’s probably prime time to run this course. How do I read other people’s non-verbal communication? How do I spot buying signals from customers? What does my body language portray? Think of Preferred Training Networks when you are looking out for courses on body language or body language training. Additionally, our team can assist you with confidence building courses, workplace behaviour training, business presentation training, soft skills training for employees and more. Who can benefit from Body Language Training? For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost
Duration: This program can be conducted as a one day or half day program
Cost: Price on request
Target Audience: Supervisors, Team Leaders and Managers (and people answering phones)

Frequently Asked Questions

Q: What skills will I learn in this course?

A: You’ll learn to read non-verbal signals, present yourself with confidence, and interpret subtle cues in conversations.

Q: Is this course delivered in-person or virtually?

A: The course can be delivered in-house across Australia or virtually to suit your team’s preferences.

Q: How long is the Body Language Training Course?

A: It can be tailored as a half-day or full-day session depending on your needs.

Authentic Leadership Training Course

Authentic Leadership

Authentic leadership is a giant step forward. It adds realness to your leaders. Employees and stakeholders are apathetic to PR and sanitised fake leadership. Authentic leaders have the X factor that creates calmness and instils loyalty. Authentic leaders are comfortable in their own skin with their strengths and weaknesses and often ooze confidence. Even when faced with seemingly insurmountable challenges their optimism becomes an unstoppable force.

Are you an authentic leader?

I am aware of my personal strengths and weaknesses
I feel comfortable in my own skin
I nurture an environment of calmness
I openly admit my weaknesses
I am self-disciplined
I am compassionate
I rarely get annoyed in the office
I have built a circle of trust that I can rely upon any time
I am generous with my time helping other people
I feel confident having difficult authentic conversations
I have a written record of my personal and career goals
My people trust me and as a result they don’t cover up mistakes
I believe strongly in the organisation direction
I walk the talk
I encourage open communication without fear of being blamed and finger pointing

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Authentic Leadership Course can be modified to fit inside your time frame. If you could make them changes that would be great.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]

Authentic Leadership 4.3 out of 5 based on 103 user ratings.

Advanced Supervisors Skills Training Course

Advanced Supervisory Skills – Leading the way in your industry

Supervisors often report feeling “stuck in the middle”. This sandwich effect is not new and has a huge impact on productivity and morale. Our supervisor training courses will help your supervisors find new and exciting challenges in their roles. Participants critique supervisory case studies and hypothetical issues from your industry.

This course also introduces participants to a behavioural and attitudinal checklist to boost existing levels of employee engagement and is a vital part of any employee upskilling program.

Methodology

A random sample of 79 top supervisors completed a survey to identify leadership gaps and/or weaknesses in the existing frontline management course. A team of organisational psychologists and leadership consultants extracted statistically significant data from the surveys to build this course.

Outline of the Advanced Supervisory Skills Course

Positive and Negative Workplace Behaviours

Supervisors need to be constantly vigilant of positive and negative behaviours in the workplace.

Review an A-Z of positive and negative workplace behaviours
Environmental impact of different workplace behaviours
Intervention techniques
Removing perceived injustices and moving on

Role Integration Techniques

72% of supervisors felt a disconnection between their supervisor’s role and the organisation’s direction. 78% of supervisors were unaware of the organisation’s strategic objectives.

Understanding how your role fits with the organisational objectives
Feeling comfortable aligning tasks with strategic objectives
Feeling comfortable in the company of direct reports, managers and peers
Courageous Conversations and Performance Management

No surprises here. 79% of respondents disliked or strongly disliked the performance management part of their role. Participants felt very uncomfortable having performance management discussions.

Understanding the importance of courageous conversations
Tallying the impact of rewards and recognition
Calibrating the micromanagement and empowerment performance scales

Change Management

When organisations undergo change, it is often a stop/start affair. This session helps participants communicate the need for change and break down change barriers and silos by providing change management and project management training.

Critique a proven change management model
Conduct an assessment of how change is communicated
Understand the impact of change agents and change saboteurs

Problem-Solving Tools for Escalated Issues

62% of respondents would like a wider range of practical tools to deal with escalated workplace issues. Influencing better outcomes was also high (62%) on the wish list when dealing with emotive issues. Useful tools include crisis management training and front-line management training.

The appreciative inquiry problem-solving model
Creating an environment that attracts great ideas
Rewarding ideas and thinking thoughts through

Emotional Intelligence and Team Building

EI was not a stated need. However the statistically significant data picked up an EI gap in team development and learning. This module will help participants interact better with each other.

Working with different personalities
Working in culturally diverse environments with different ethnicities
Team building strategies
Training for dealing with difficult customers
Crisis management training

NUTS AND BOLTS

This program can be conducted as in-house training at your offices anywhere in Australia.

Guidelines

Group Size: An ideal group size is 6-12 participants.
Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program is conducted as a full-day program.
Cost: Upon request.
Target Audience: Staff, supervisors, team leaders and management.

Advanced Supervisors Course 4.4 out of 5 based on 48 user ratings.

Adaptive Leadership Skills Australia

Here is an opportunity to discover the key components of adaptive leadership. Participants also explore the dynamic of disequilibrium as a change response agent.

Adaptive leadership is certainly another leadership tool to have at the ready when needed

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Venue:

For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration:

This program can be conducted as a one-day program, a half-day program, or a keynote presentation.

Target Audience:

Leaders.

Cost:

Price on request.

If you would like more information on this training program, please contact:
Preferred Training Networks on 1300 323 752
Email: [email protected]
or visit our website today: www.preftrain.com.au

Adaptive Leadership Skills Australia Workplace 4.3 out of 5 based on 23 user ratings.

Adaptive Flexible Management Training

Ask yourself the following questions:

Is our organisation quick to respond when a business opportunity arises?
When a profitable niche develops, is our organisation at the head of the field?
Do we have flexible but structured problem solving and decision making systems?
Are our people highly motivated and engaged?
Does our organisation respond very quickly to changing priorities?
Do our people plan their day even during periods of chaos?
Has our management team been trained to identify and communicate with different generations and personalities?
Do we use a sound performance management system?
Do we set clear expectations to all our stakeholders?
Have we been professionally trained in change management techniques?
Do we not over-promise and under-deliver?
Are our people encouraged to think ‘Lean’?
Are our systems seamless even during constant change?
Have we got a clear role description and no role ambiguity disputes?
Can we manage conflict quickly?
Have we set behavioural expectations for all employees?
Do we have a culture of open communication and break down any communication silos?
Do we provide an excellent service to all our stakeholders?
Do we have a proven service recovery system in place?

If you answered No to 5 or more of these questions then this course is ideal for you

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Adaptive Flexible Management 4.2 out of 5 based on 34 user ratings.

Leadership Management Training Course

Importance Of Leadership Skills

Here is your opportunity to learn the traits of great Australian and international leaders. You’ll learn the critical difference between leading a team rather than just managing a team. You’ll also learn about the leadership missteps that can unhinge the greatest of potential careers.

Leadership Management In-House Program Details

For maximum effectiveness, this course is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to suit your timeframes.

If you would like more information on this training program, please contact Deborah.

Email: [email protected]
Phone: 1300 323 752

Apart from our leadership training, take a look at our other highly recommended courses including instructional design, body language, workplace resilience, and stress management. If you have any queries, contact us today.

Whether you’re looking for help with time management, communication techniques, effective leadership skills, professional or interpersonal development or anything in between, we can help.