Communication

Leaders and managers need to be skilled and comfortable at navigating through the grey area that occurs as a result of ambiguity.

Role Ambiguity at Work In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to your timeframe.

Target Audience: Managers and staff

In this building relationships with stakeholders course, participants map out the strengths and weaknesses of existing stakeholder relationships. A risk analysis then highlights which relationships need to be improved. Then, participants discover strategies to build relationships with the identified stakeholders.

Relationship Building with Stakeholders In-House Program Details

For maximum effectiveness, this course is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to suit your timeframes.

If you would like more information on this training program, please contact us at 1300 323 752 or Email: [email protected]

Frequently Asked Questions

The influencing skills workshop content is engaging. The course focusses on both internal and external customers too. When you don’t have hierarchical or statutory power, then you really need influencing skills and persuasion techniques.

Questions you might be asking yourself:

How do I influence my manager? How can I persuade customers? How do I influence my peers in the workplace?

1. Understanding the difference between influencing and manipulating
2. Establishing positive attitude and commitment from your colleagues and employees
3. Profiling your persuasion style
4. Creating a road map to establish your influencing skills
5. Learning the different approaches of influencing
6. Understanding that a one size fits all approach is not effective
7. Accepting the diversity in personalities
8. Learning to actively solve problems and interpret information
9. Strategies to improve decision-making and influencing in crisis situations
10. Be mindful of myopic influencing styles and do not get lost in detail
11. Identify the person of power quickly in any meeting
12. What works and what doesn’t
13. Acknowledging your strengths
14. Opposition thinking styles
15. Preparing for the unexpected
16. Tell-tale signs of an experienced persuader
17. Dealing with dirty tricks and gambits

Influencing Skills In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

• Ideal group size: 4–12 participants.
• Venue: For your convenience, you can choose to conduct this program.
• Duration: This program can be adapted to meet your requirements.
• Cost: Price on request.
• Target Audience: Employees, Supervisors, Team Leaders & Senior Managers

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Frequently Asked Questions

To securely think and stand on your own feet, you need to be very well-read and be up-to-date with breakthroughs and contrasting concepts.

Help your people think on their toes and thirst for more knowledge.

• How to set aside reading and thinking time.
• How to securely stand on your own feet.
• How to understand oppositional thinking styles.
• Develop a self development action plan.
• How to jumble up learning styles to keep the mind open to diverse ideas.
• How to learn to want to learn more.
• How to develop intellect and wisdom.
• How to interpret information and read between the lines.

“Never tell people how to do things. Tell them what to do, and they will surprise you with their ingenuity.” – George S Patton

Thinking On Your Toes In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Teams can only work effectively if team goals are aligned with organisational objectives. If the team isn’t effective, managers often blame personalities within the team rather than the fact that the team has never been trained in the team building dynamics of working as a unit. Our Project Management Training course equips Australian professionals and teams with the tools, frameworks, and techniques to deliver projects on time and within scope. Team building exercises, activities, simulations and ideas can help with building a highly effective team. Your team building training course can be tailored to your needs.

If you have a dysfunctional team or non-productive team, then this program is ideal.

Ask yourself the following about your team:

1. Team members have a sense of common purpose on why the team exists and are focused on achieving common goals.
2. Team members know what tasks need to be completed and by when.
3. Team members know the roles and responsibilities of each person in the team.
4. Team members clearly understand their power, authority and the decision-making process.
5. Team members create a culture of trust and open, honest communication.
6. Team members resolve conflict openly, constructively and quickly.
7. Team members share all relevant data with each other.
8. Team members contribute creative ideas and solutions.
9. Team members feel that their individual ideas and personalities are recognised and respected.
10. Team members find team meetings efficient, productive and focused on results.
11. Team members are given feedback and encouraged to improve their existing skills.
12. Team members are encouraged to make suggestions and are involved in the planning process.
13. Team members participate fully by asking questions and fulfilling their commitments.
14. Team members have fun at work and care about each other.
15. Team leaders work towards getting results and developing team members.

Your Team Building program is custom designed to help participants be better prepared to apply team building strategies in order to greater team productivity and pursue organisational objectives. Every team is unique and will have different preferred learning styles, attitudes, needs, and behaviours.

We offer a range of professional staff development training for employees including leadership training courses, conflict resolution and unconscious bias training for employees and more. 

Team Building Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Team Building Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers, ELT or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Public speaking is an essential skill for success in many professional and social settings. This course will teach you the fundamentals of successful public speaking, including how to write and deliver a speech, handle difficult questions and situations, and analyse your audience’s reactions. You will gain hands-on experience by creating, practicing, and delivering your own speeches using various types of media. You will also learn about important topics such as body language and vocal delivery. By the end of the course, you will have the confidence to communicate your ideas and engage with any group of people.

Public Speaking Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 10 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost. For virtual delivery, we can use our virtual platforms or your organisation’s.

Duration: This course is available as a 1-day course or a truncated half-day course.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Frequently Asked Questions

Have a look around your workplace. If you don’t see a well presented group of people then neither do your customers or clients.

Program outline

• Your number one priority – your customers/clients
• Review of current client service standards: * telephone protocol * meeting at the client’s site * your client’s expectation of the service delivered * communicating with your clients * Delivering promises
• The first interaction – You don’t get a second chance to make a first impression
• Attitude – Your attitude has a huge impact on stakeholder’s perception of your organisation.
• Active Listening skills – What?
• Note taking – Many people don’t take notes of the customer’s/ client’s expectations. They forget to deliver on promises and wonder why the customer/client leaves dissatisfied
• Business card etiquette – Many people fall down at this hurdle. What should you do?
• Dress codes – Tips from the fashion world
• Networking – It’s not what you know it’s who you know. How can you position yourself and your organisation as value assets to other people
• Developing an elevator speech – What is your value explained in 30 seconds

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants (usually a half-day or full-day program)

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Presenting a Professional Image Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

At Preferred Training Networks, we can also assist you with professional training programs like: strategic thinking courses, people management courses, and high performance work practices.

Writing well is indispensable, particularly when working closely with clients. Though it may not seem evident at first glance, your interpersonal connections are impacted by the way you write. Whether you’re producing proposals or reports, strong writing abilities not only make your point clear but also build credibility with colleagues and clients.

PrefTrain provides an easy-to-learn business writing skills course that will help improve your writing abilities. Discover useful strategies to improve the way you communicate with clients and produce letters that persuade and deliver outcomes.

Develop Effective Writing Skills for the Workplace

Effective communication is the backbone of any successful organisation, and our business writing course equips you with the skills needed to thrive. Our business writing course is best offered in-house, either at your office or a nearby location we can arrange at a minimal cost. This creates a warm and informal training atmosphere that fosters engagement. For your convenience, virtual training is also available.

If your goal is to fully utilise your staff’s potential, check out our complementary writing skills training classes. Check out our programs to enhance your ability to write business reports, communicate verbally and in writing, and give keynote speeches.

Discover the Impact of Mastering Business Writing

Join our effective writing skills course to enhance your communication skills and boost your professional impact. This course is made with you in mind, whether you’re new to business writing, a new boss, or just want to improve your customer interactions.

• Hone Your Writing Abilities
  When you enrol in our business writing course, you’ll learn how to write precisely so that your message is easily understood and favourably received. Strong professional connections, efficient teamwork, and decision-making all depend on this.
• Enhance Your Influence
  Learn what it takes to influence and inspire others—our business writing skills workshop will sharpen your abilities in creating convincing messages that influence corporate decisions. Through your writing, you’ll persuade clients, coworkers, and upper management to deliver the best results.
• Useful, Real-World Applications
  Our course teaches you effective writing skills in the workplace so you can create expert documents that showcase your expertise. You’ll develop abilities that will greatly assist your career and make your daily duties easier by writing better.

Don’t pass up the chance to improve your professional writing abilities in corporate settings. You will become an expert in written composition with Preferred Training Networks (PrefTrain). Invest in your team and empower them to write with ease and fluency.

Come participate in our online and live training programs offered throughout Australia. Learn more about our in-depth courses for professional development and micro-learning options to help your company achieve significant outcomes. Get an instant quote today by contacting us!

FAQs

Who should attend the business writing skills course?

We recommend our business writing course for junior staff, new managers, and anyone in your organisation looking to improve their professional writing and communication abilities.

How will business writing training courses help advance my career?

Coherent and consistent communication is essential in all professional contexts. Gaining writing proficiency at work boosts your impact and effectiveness in your role, opening up opportunities for professional advancement.

How will business writing training course enhance my communication skills with clients and senior leaders?

Your ability to write clear, compelling communications will improve with our business writing skills course. Learn to communicate more effectively with clients and higher management so that your ideas are recognised and valued.

Will I receive a certificate upon completion of the business writing workshop?

Every participant will get a “Certificate of Completion” upon completion of the program, which attests to your attendance and lists the number of Continuing Professional Development (CPD) hours you have accrued.

Can the business writing course be customised for my organisation?

It is possible to tailor the business writing course to your organisation’s needs, whether for senior managers, team leaders, or junior employees.