Project and Business Skills

As innovative confidence grows, the final group activity will help participants discover how to turn ideas into products processes and service.

If you’re seriously trying to make your people more innovative, then this is a must-do course. Workplace Innovation is an action rather than a contemplation. The final group activity will help participants discover how to turn ideas into products, processes and service.

Questions you might be asking yourself

How can I make the workplace more innovative? How do I nurture good ideas at work? How do I implement change into the workplace?

Innovation At Work In-House Program Details

For maximum effectiveness, this program is best conducted as an on-site program.

Options: This course can be tailored to fit with your timeframe.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Cost: Price on request.

If you would like more information on this training program, please contact: Preferred Training Networks on 1300 323 752

Email: Deborah at [email protected]

Benefits of Tailored Project Management Training Courses

Learn effective project management training skills with this new project management course. Project management skills such as developing new project strategies and a better project focus will bring about the results your organisation is looking for by equipping the people in your organisation with the tools to complete projects efficiently and effectively.

Help your team discover essential project management skills. These courses are custom designed to enable anybody responsible for projects to complete almost any task or project on time, on budget and within the project specifications. The program also enhances leadership and problem solving skills that are critical for managing complex projects and navigating team challenges.

Project Management Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Options: This can be tailored to fit your timeframe.

Target Audience: Project Teams

Cost: Price on request.

If you would like more information on this training program, please contact Preferred Training Networks on 1300 323 752

Email: Deborah at [email protected]

Complementary and aligned courses and programs include: 

• Management Skills Workshop
• Facilitation Courses
• Supervisor Training Courses
• Account Management Training
• Staff Development and Training

Frequently Asked Questions

Q: What does your Project Management Training cover?

A: We cover essential skills such as project scoping, scheduling, risk management, communication, and team leadership.

Q: Where is this training available?

A: We offer in-house delivery across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and regional locations, as well as virtual options.

Tailored Knowledge Management Workshop Action Plan

1. Enable participants to be able to link what people know with how what they know can support business and organisational behaviour.
2. Ensure participants can identify what information is the most meaningful, practical and purposeful.
3. Improve the participant’s understanding of fluid knowledge management practices.
4. Provide participants with visionary strategies to motivate managers to reach common goals.
5. Ensure the participants understand that knowledge management can be integrated with other organisational initiatives.
6. Tips from the psychologists. How do you get information from people that don’t want to give you the information. Here’s one effective strategy: If someone is unwilling to share information, present them with a proposed change to a process they are familiar with and have a vested interest in. Outline a plan for how the new process will work. The individual is likely to provide extensive feedback, explaining why your plan won’t work. In doing so, they inadvertently share valuable insights and knowledge. It’s a win-win—your plan (which you may not have intended to implement) gets scrutinised, and you gain critical information that may have otherwise been withheld.
7. Build trust levels in the organisation which fosters knowledge sharing.

Knowledge Management In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Knowledge Management Course can be modified to fit inside your timeframe.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Can finance be made easy for Non Finance Managers? Without understanding the basics of finance, you may not be able to make valuable organisational assessments. This program helps participants to understand and learn the key financial skills required for organisational improvement.

Financial Skills for Non-Financial People Course

1. Understanding and analysing profit and loss statements
2. Understanding and preparing budgets
3. Reading and interpreting a balance sheet
4. Learning pricing and costing techniques
5. The concept and application of cash management techniques
6. Reading and understanding performance ratios
7. The importance of capital investment and return on investment
8. Learning and understanding basic financial plans

Financial Skills for Non-Financial People In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Middle Managers or Senior Managers

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

At Preferred Training Networks, you can check out our comprehensive and professional training programs like: Team Building Skills, Health Services Training, and How to Manage Resources.

A key technique to enhance sales performance is by improving the ability of your sale’s team. Our territory sales management training course is designed to enable participants to adopt a better approach towards their sales area and improve results.

How does your team rate?

Ask yourself the following:

1. Our team knows who their most profitable customers are.
2. Our level of service is segmented to deliver the best service to our most profitable customers.
3. Customer satisfaction levels are measured regularly.
4. Any interpersonal disputes are resolved openly and fairly.
5. Our team regularly brings up new innovative ideas.
6. Our team manages their time effectively.
7. Our team has been professionally trained to negotiate better outcomes.
8. Our team communicates well and has high levels of trust.
9. Our team actively listens to customers and use questioning skills.
10. Poor performance is dealt with quickly and objectively.
11. Our team also has behavioural targets.
12. Our team does not go out to a customer ill prepared and wasting travel time.
13. Waiting for customers is not part of our job description, as “waiting time” can be productive time.
14. Territories are not always segmented geographically.
15. We have developed a service recovery policy that sales teams will implement if the customer perceives a service failure.
16. We don’t over-promise and under-deliver.

Territory Management Sales In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

• Ideal group size: 4–12 participants.
• Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
• Duration: This program can be adapted to meet your requirements.
• Cost: Price on request.
• Target Audience: Anybody responsible for meeting territory metrics targets.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

A process is no more than a series of steps and decisions involved in the way a task is accomplished. “Process improvement” means making things better, not just fighting fires or managing crises. It means setting aside the customary practice of blaming others for work that hasn’t been done and identifying how work can be done more efficiently. It is a way of looking at how the workplace can complete tasks smarter.

When we engage in true process improvement, we seek to learn what causes things to happen in a process and to use this knowledge to remove activities that contribute no value to the service produced. A standardised process improvement methodology allows us to look at how we perform work. When all the team members are involved in process improvement, they can collectively focus on eliminating waste of money, people, materials, time and opportunities. The ideal outcome of process improvement training is to learn techniques to make sure that jobs can be done cheaper, quicker, easier and safer.

Process Improvement Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

• Ideal group size: 4–12 participants.
• Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
• Duration: Your Process Improvement Course can be modified to fit inside your timeframe.
• Cost: Price on request.
• Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Vendors feed your organisational needs. Your supply chain should be seamless and cost-efficient. Some of your vendors are loyal and will always make sure you get a fair deal. Other vendors are like smiling assassins. They are smiling with their teeth, but they have only one customer in mind, “themselves”.

Designed by an organisational psychologist, this course will help participants discover ways to improve the vendor relationship. The vendor management training enhances the skills of professionals in building relationships. Participants will also be encouraged to search for improvements and efficiencies in your supply chain. This supplier relationship management training will help you to engage effectively with new and existing clients.

Case Study

One popular case study is managing the “copier vendor”. Discover the tactics that the copier sales people use to drive up your prices. Your organisation has huge bargaining power up until you sign the contract. Once that contract is signed, then you are bound by the terms and conditions. So in this interactive session, participants practice principled negotiation skills to take advantage of your bargaining power. Have you ever noticed how quickly the copier salesperson disappears after the contract is signed? Your new contact ensures contract adherence with no rapport.

Vendor Management Skills In-House Program Skills

For maximum effectiveness, it is recommended that this course be conducted as an in-house program.

• Ideal group size: 4 – 10 participants
• Cost: Price on request
• Price: On request.

If you would like more information on this training program, please contact:
Preferred Training Networks on 1300 323 752
Email Deborah [email protected] or visit our website today www.preftrain.com.au

Frequently Asked Questions

Q. Who should attend this Vendor Management Skills Training Course?
A. This course is ideal for procurement professionals, project managers, contract managers, and anyone who works with external vendors or suppliers. It’s also beneficial for those looking to improve their negotiation and stakeholder management skills across departments.

Q. What key topics are covered in this vendor management course?
A. Participants will explore practical strategies for vendor selection, onboarding, performance monitoring, relationship building, and risk mitigation. The course also delves into service level agreements (SLAs), contract compliance, and communication frameworks to maintain accountability.

Q. Is this course suitable for government or not-for-profit sectors?
A. Yes. The content is flexible and has been successfully delivered to organisations across corporate, public, and community sectors. We also offer tailored in-house training workshops designed to meet specific sector requirements.

Q. How is the training delivered?
A. Our vendor management training is typically delivered as a one-day interactive workshop. However, it can be customised to a half-day, multiple sessions, or as part of a larger leadership or procurement development program.

Q. Will this course help reduce vendor-related risks and costs?
A. Absolutely. By improving how you evaluate, communicate with, and hold vendors accountable, this course helps teams avoid common pitfalls and improve cost-effectiveness — while still maintaining strong professional relationships.

Q. Can this be bundled with other relevant courses?
A. Yes. Many clients combine this course with negotiation skills training or time management training to create a holistic capability uplift for their teams.

Q. Do participants receive any post-training tools or templates?
A. Participants walk away with practical checklists, vendor scorecard examples, and frameworks to apply immediately back at work. We also offer optional follow-up coaching if required.

Q. Will the course include real vendor case studies?
A. Yes. We incorporate real-world examples and roleplays so participants can practise their skills in a safe, constructive environment that reflects real vendor dynamics.

This course will give you a proven management framework to follow. Participants will discover ways to manage the warehouse team as well as the project. Our organisation has been designing niche courses for busy warehouses for the last 5 years. The course is full of humour and interesting stories from warehouses across Australia to keep the audience engaged. Be a part of our warehouse course to increase efficiency in operations.

Warehouse Management & Supervision In-House Program Outline

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to your timeframes.

Target Audience: Managers and supervisors

Want to know more about our warehouse training course? Get in touch with us.

Email: Deborah | [email protected] or phone 1300 323 752

What do previous participants thing about the tailored minute taking inhouse training course?

“For an unexciting topic, albeit useful, the seminar was enjoyable and on topic. My key takeaways would have been clarifying in a meeting (as I often feel the minute taker shouldn’t speak), clarification of the role of a minute taker and ensuring language is simple and not open to interpretation.” S Joseph Russell Kennedy

“Good tips to improve the art of minutes taking” K Heng Ng The George Institute

ACCURATE MINUTES PROMOTE ACTION

Minutes, also known as protocols, are the instant written record of a meeting. They typically describe the events of the meeting, starting with a list of attendees, a statement of the issues considered by the participants, and related responses or decisions for the issues. Accurate minutes can be worth their weight in gold, as they provide clarity and a tangible record of an intangible event.

NUTS AND BOLTS

Guidelines

Group Size: An ideal group size is 4– 10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.

Look at what you receive within 24 hours at no cost: At the conclusion of this tailored minute taking training course, participants will be able to:

• a program outline
• a bio of a proposed facilitator
• program cost
• possible dates (if requested)

If you would like more information on this training program, please contact: Ph: 1300 323 752 Email: [email protected]

In addition to our minute taking course, we can assist you with more inclusive training like: courses in strategic planning, time management courses, and train the trainer courses.

Frequently Asked Questions

Frequently Asked Questions