Outliers

It is critical for organisations to seize opportunities to provide better products and services for your customers and clients. In business, it’s a competitive advantage. In the public sector, customer service performance indicators are constantly monitored for funding and resourcing decisions. The challenge is that it’s much easier to ridicule ideas rather than to take risks exploring opportunities. At a discussion table, it is much easier to find reasons why a concept won’t succeed. Consequently, resisting change and quashing creative ideas hinders organisational opportunities. Imagine if you could unhinge negative thinking styles and transform them into plans of action. This program is guaranteed to change the way concepts are considered and will promote action rather than following the path of least resistance.

6 signs that your meetings have too much negative thinking styles and change resistors

1. At least twice as much time is spent talking about why concepts won’t work.

2. Communications silos have built up in your organisation, with many fiefdom disputes.

3. Negative speakers get more air time at meetings.

4. Often, no matter what the new concept is, the objections will be similar.

5. Doing a lot of analysis and critiquing is mistaken for doing a lot.

6. Much more time is spent accumulating “new” information rather than acting on existing information.

Be wary of people smart enough to stop things from happening but not action orientated enough to find ways of overcoming the problems and hurdles they have identified. (Pfeffer and Sutton 2000) Pfeffer, J & Sutton R (2000)

“The Knowing Doing Gap” Presidents and Fellows of Harvard College, USA

Influencing Negative Thinking Personalities And Change Resistors In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Plan of action

Middlers often conceal themselves within an organisation and pay extra attention to process and are not always results orientated. Middlers often operate beneath the radar as their performance is neither exceptional nor poor. Middlers always underachieve and are at the opposite end of the continuum to action orientated people.

• How to refocus and motivate process orientated people
• How to identify the telltale signs of Middlers
• How to give Middlers results based tasks
• How to set behavioural metrics and make sure your Middlers do not fall off the radar
• How to position tasks and deadlines
• How to notice task saboteurs
• How to stretch performance
• How to untangle and workplace complexities Middlers perceive
• How to prevent Middlers nibbling away at quality
• How to embed a culture that rewards achievement
• How to positions roles holistically

“Change is the law of life. And those who look only to the past or present are certain to miss the future.” -John F. Kennedy

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Managers of Middlers.

If you would like more information on this training program, please contact:

Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]