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Here is a quick exercise:

Put together some PowerPoint slides about your company, your clients, the year you commenced business and your strategic direction. Now show it to your employees and note them drifting in and out of consciousness. They will be bored and uninspired.

As an alternative, tell a story about your company, why it was set up, the difficulties it faced, where the organisational values came from. Use a story board to show the reasoning behind your strategic objectives. Your audience will be engaged and motivated to get behind your strategic objectives.

There are 14 proven rules to telling great stories. To whet your appetite, we’ve listed 3 of the rules:

Rule #5 – Create visual metaphors. Strong visual metaphors used in the right sequence can keep any audience on the edge of their seat (no matter what the topic is).

Rule #8 – Build rapport and trust. Most managers are aware of the critical importance of rapport and trust. However, very few managers have a tool kit of practical ideas to build rapport and gain trust.

Rule #10 – Embed emotional triggers and cues – this part of story telling is not for the faint-hearted. The storyteller needs to dig deep to bring out emotive cues to connect deeply with the audience. The emotional cues and triggers need to be planned and strategically placed into the story for maximum impact.

“People have forgotten how to tell a story. Stories don’t have a middle or an end any more. They usually have a beginning that never stops beginning.” – Steven Spielberg

Story Telling In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–9 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

Want to know more about our storytelling or storyboarding course?

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Team and Customer Etiquette 4.3 out of 5 based on 66 user ratings.

This course was designed by an organisational psychologist to give managers and supervisors proven skills to manage staff who they will frequently bump into outside of work. By following this proven methodology, participants will feel more secure managing at work and simultaneously enjoying the benefits of working in a close-knit community. It doesn’t have to be manage OR enjoy being part of the community. It can be manage AND enjoy being part of the community.

This course will also take participants through likely scenarios that they will face. Participants will question their assumptions and also explore any unconscious biases that they may have. At the conclusion of the course, participants will be far more confident in their role as a manager in a regional area.

As one participant stated:

“Employment is a major problem in regional communities. Being a manager can be a privilege and a burden. But my role as manager is very important so I can look after my family. I’d just like to be able to separate my work role from my community role.”

Regional Manager Training In-House Program Details

This program is best conducted as in-house training at your offices.

  • Group Size: An ideal group size is 6 – 14 participants.
  • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: This course can be adapted to your time frame
  • Cost: Upon request.
  • Target Audience: Managers

Contact Preferred Training Networks today:
Phone: 1300 323 752
Email: [email protected]
Website: www.preftrain.com.au

Take a look at our highly recommended and popular training courses: Emotional Intelligence Course, Workplace Inclusion & Diversity Training, Writing Skills

Separating Role as Manager and Role in the Community was rated 4.1 out of 5 based on 38 user ratings.

It is critical for organisations to seize opportunities to provide better products and services for your customers and clients. In business, it’s a competitive advantage. In the public sector, customer service performance indicators are constantly monitored for funding and resourcing decisions. The challenge is that it’s much easier to ridicule ideas rather than to take risks exploring opportunities. At a discussion table, it is much easier to find reasons why a concept won’t succeed. Consequently, resisting change and quashing creative ideas hinders organisational opportunities. Imagine if you could unhinge negative thinking styles and transform them into plans of action. This program is guaranteed to change the way concepts are considered and will promote action rather than following the path of least resistance.

6 signs that your meetings have too much negative thinking styles and change resistors

1. At least twice as much time is spent talking about why concepts won’t work.

2. Communications silos have built up in your organisation, with many fiefdom disputes.

3. Negative speakers get more air time at meetings.

4. Often, no matter what the new concept is, the objections will be similar.

5. Doing a lot of analysis and critiquing is mistaken for doing a lot.

6. Much more time is spent accumulating “new” information rather than acting on existing information.

Be wary of people smart enough to stop things from happening but not action orientated enough to find ways of overcoming the problems and hurdles they have identified. (Pfeffer and Sutton 2000) Pfeffer, J & Sutton R (2000)
“The Knowing Doing Gap” Presidents and Fellows of Harvard College, USA

Influencing Negative Thinking Personalities And Change Resistors In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

If you answered “Yes” to any of the above questions, you are a CREDIDIOT®. How’s your personal financial awareness? Credit companies make billions of dollars every year from CREDIDIOTS. Not long ago, people prided themselves with how little debt they had, whereas nowadays, marketers have made it almost trendy to be severely in credit card debt (to large organisations). Personal banking behaviour is now a huge industry. Below are the 11 golden rules to reduce credit card expenditure and interest rates.

Follow these credit card rules, and you will stop wasting valuable dollars paying inflated interest payments. Do yourself and your family a favour and don’t be a CREDIDIOT®. Learn how to reduce credit card debt and make sure you attend this credit card reduction training program.

  1. The best number of credit cards to own is zero. Credit cards are too tempting, and the cash is far too available.
  2. The only other acceptable amount of credit cards is one. Refer to all other credit cards in your possession as credidiot® cards.
  3. Phone all the major credit card companies and ask for their current credit card interest rates.
  4. Ignore the enticement offers of low interest credit card rates as once the honeymoon period expires these rates are likely to rise
  5. Ask competing credit card companies if they are interested in taking on the debt from an existing card. This “Balance Transfer” is standard practice, and a competing bank will often offer you a very low balance transfer rate. The bank will transfer the debt to your card but will charge you a far lower interest rate on the transferred amount.
  6. Enquire at your bank about a term loan to pay off your credit card. You can get a term loan at a far lower interest rate. Write a promise to yourself that if you get the loan then you will cut up the credit card. Otherwise, you will have increased your credidiot® behaviour by getting more lines of credit.
  7. Pay your debts according to the highest interest rates. Identify the highest interest rate and make it a goal to rid yourself of this millstone.
  8. Call your credit card institution and tell them you want a reduced interest rate. You will be surprised how willing they will be. Credidiots are always very profitable, and credit institutions are very smart businesses.
  9. Fight back against the people that make credit seem trendy. Every time you hear the word credit, think Credidiot®.
  10. Don’t get overexcited about collecting credit points. If you really want that trip overseas, cut the credit, and you will be able to afford it at its normal price very soon. You will also enjoy the trip more as you know you haven’t been saddled with extra debt.
  11. Avoid annual charges, call your bank and tell them that you don’t pay annual credit card fees. You might be surprised how willing they might be to waive these fees for you.

How’s Your Financial Awareness In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–20 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Usually conducted as a 60 minute or 90-minute session.

Cost: Price on request.

Target Audience: All staff.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Note: Credidiot® is a Registered Trademark of Niall Kennedy. All rights reserved.

To securely think and stand on your own feet, you need to be very well-read and be up-to-date with breakthroughs and contrasting concepts.

Help your people think on their toes and thirst for more knowledge.

  • How to set aside reading and thinking time.
  • How to securely stand on your own feet.
  • How to understand oppositional thinking styles.
  • Develop a self development action plan.
  • How to jumble up learning styles to keep the mind open to diverse ideas.
  • How to learn to want to learn more.
  • How to develop intellect and wisdom.
  • How to interpret information and read between the lines.
“Never tell people how to do things. Tell them what to do, and they will surprise you with their ingenuity.” – George S Patton

Thinking On Your Toes In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

How good are your trust building skills?

  1. Our people often give discretionary effort.
  2. Our people feel empowered to make decisions quickly.
  3. Our people trust each other.
  4. Our people can easily communicate their opinions with their colleagues and managers.
  5. We focus on problems and not on people.
  6. We have a culture that thrives on transparency.
  7. Our people know the importance of creating realistic goals.
  8. Our people trust our organisation.
  9. Our management team walk the talk.
  10. Our people shun gossip and innuendo.
  11. Our organisation breaks down communication silos.
  12. Our people focus on solutions rather than getting lost in the problem.
  13. Our culture accepts failures as necessary growth lessons.
  14. Our people value honesty.
  15. We have cross-functional goals within the organisation.
  16. Our people know the importance of knowledge sharing and innovation management.
  17. Our people give and receive open, honest feedback.
  18. Our people are always supported and trusted by their managers.

Trust Building In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

  • Ideal group size: 4–12 participants.
  • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: Your Trust Building Course can be modified to fit inside your timeframe.
  • Cost: Price on request.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

So imagine the difference if your people could keep the chairperson, magistrate, or judge more engaged. Imagine the impact of re-framing apparently dull information into more appealing and powerful bite sized pieces. Magistrates and judges react very favourably to well planned and delivered information. This course also gives some tremendous insights into the psychology of influencing, persuasion and confidence building techniques.

After attending this course, your people will be more confident presenting information in formal settings. This new-found confidence does make a significant difference, and you’ll find that your team will achieve better outcomes

This tailored presentation skills course is ideal if your government staff face any of the following situations:

  • Your opposition is more experienced and articulate
  • Your opposition is highly organised
  • Your opposition seems to be in more control
  • Your opposition is a better storyteller
  • Your opposition has a better presence

Presentation Skills Training for Government In-House Program Details

This program can be conducted as in house training at your offices.

Group Size: An ideal group size is 6 – 10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be conducted as a one-day program.

Cost: Upon request.

Target Audience: Government staff and managers giving evidence or making representations. For example (but not limited to) Child Care Workers, Housing Staff, Planning Staff, Safety Inspectors, HR, Health Professionals, Finance Regulators, Statutory Enforcement Officers, Police, Custodial and Customs

Contact us today: Preferred Training Networks Ph: 1300 323 752 Email: [email protected]

Plan of action

Middlers often conceal themselves within an organisation and pay extra attention to process and are not always results orientated. Middlers often operate beneath the radar as their performance is neither exceptional nor poor. Middlers always underachieve and are at the opposite end of the continuum to action orientated people.

  • How to refocus and motivate process orientated people
  • How to identify the telltale signs of Middlers
  • How to give Middlers results based tasks
  • How to set behavioural metrics and make sure your Middlers do not fall off the radar
  • How to position tasks and deadlines
  • How to notice task saboteurs
  • How to stretch performance
  • How to untangle and workplace complexities Middlers perceive
  • How to prevent Middlers nibbling away at quality
  • How to embed a culture that rewards achievement
  • How to positions roles holistically

“Change is the law of life. And those who look only to the past or present are certain to miss the future.” -John F. Kennedy

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Managers of Middlers.

If you would like more information on this training program, please contact:

Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]

Confronting Middlers Training 4.3 out of 5 based on 36 user ratings.

“Appreciative Inquiry is revolutionising the field of organisation development and change.”
— Robert Quinn, University of Michigan

Appreciative Inquiry was adopted from work done by earlier action research theorists and practitioners and further developed by Dr David Cooperrider and Suresh Srivastva. Cooperrider and Srivastva suggest that an organisation is a miracle to be embraced rather than a problem to be solved.

“When we encounter ADVERSITY, we react by thinking about it. Our thoughts rapidly congeal into BELIEFS. These beliefs may become so habitual we don’t even realise we have them unless we stop to focus on them.”
— Dr Martin Seligman

Appreciative Inquiry — A proven problem-solving methodology to achieve your vision

3 Immediate Benefits of using AI with your Senior Leadership Team

  • Instant morale boost
  • Agreeing on the major hurdles helps focus attention
  • Different perspectives bring new ideas

Frequently Asked Questions about Using Tailored Appreciative Inquiry Courses as Strategic Tools

What’s in it for us?

Your facilitator will help you visualise your three biggest challenges from different perspectives. A SWOT analysis can often leave people dejected, feeling there is a huge burden of tasks to carry. The SWOT reminds everyone of the organisation’s weaknesses. Whereas, an Appreciative Inquiry harnesses the positive power of your organisation. It helps you to build on existing strengths. Everyone leaves in a positive frame of mind, and this positivity filters through the senior leadership team and the organisation.

How does it work?

A step-by-step approach is as follows:

  • Leadership team meets as a group
  • 3 biggest challenges agreed
  • Facilitator explains the AI problem-solving model
  • No more than 45 minutes is allowed on each area which avoids dwelling and objection raising
  • Key concepts captured and reported
  • Facilitation session ends (a max of 3 hours)

Where does it take place?

Your boardroom is ideal. We need a whiteboard and 3 flip charts. Participants are supplied with wind-up mice and workbooks.

Who is the facilitator?

We have accredited facilitators in Melbourne, Sydney, Brisbane and Canberra. We can send you a bio of a facilitator who has extensive experience facilitating sessions to senior leaders within your industry.

How long does the session last?

The course is usually run as a 3-hour course. A morning start time is preferred.

Why bother?

Just imagine if you find some new solutions to tackling your persistent challenges. This is a completely different way of framing your key challenges.

Is this course guaranteed to work?

We are so confident in this course that we even guarantee the outcomes. If you don’t believe the session helped you tackle your persistent challenges, you don’t pay our invoice, and we will send $500 to a charity of your choice. However, if as a result of the session, you implement a strategy that saves your organisation (or adds value to your organisation) of more than $500,000, you agree to pay $500 to our favourite charity, The Christina Noble Children’s Foundation. www.cncf.org The current project is supporting Tay Ninh, an orphanage for visually impaired children in Vietnam.

Three Blind Mice In-House Program Details

This program can be conducted as in-house training at your offices anywhere in Australia.

  • Group Size: An ideal group size is 4 –12 participants.
  • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
  • Duration: This program is conducted run as a three–hour course.
  • Cost: Upon request.
  • Target Audience: Senior management and/or leadership team.
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