A Trusted Learning and Development Advisor
A Trusted Learning and Development Advisor
This unique course covers the critical skills that contract managers need including consultation advocacy, influence, negotiation and conflict resolution which are critical to the role. The course does not cover sourcing, tendering or writing contracts as it is assumed that the participants already have these skills.
This course was designed as a reflection and action workshop for the contract management team. What’s working well? What could be improved?…
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be tailored to your timeframes.
Target Audience: LG Contract Management teams
Email: Deborah | [email protected] or phone 1300 323 752
The best thing about this course is it brings the executive team together to discuss ideas to make the organisation more effective.
For maximum effectiveness, this course is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this course at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be tailored to suit your timeframes.
Target Audience: Document control teams
This course is designed to help participants understand the machinery of local government.
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size 4–12 participants
Venue For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost
Duration This program can be conducted as a one day or half day program
Cost Price on request
Target Audience Local government staff and managers
If you would like more information on this training program, please contact:
Preferred Training Networks on 1300 323 752
Email: Deborah [email protected]
This training program focuses on achieving a work/ life balance in all facets of your life. Your trainer will explore what having a work/ life balance really means and how to achieve it.
Work/life balance is often an unfulfilled aspiration. You can learn the vital ingredients necessary to have this balance in your life. Organisations can attract and retain employees by communicating a culture that promotes a work/life balance.
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4–12 participants
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: Your Work-Life Balance Course can be modified to fit inside your timeframe.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
The workplace of older staff telling younger staff what to do is gone. Back in the day, the longer your tenure, determined your rank in the organisation. There is a great opportunity now to harmonise and harness the expertise of a range of generations that is inclusive and exciting.
For maximum effectiveness, this program is best conducted as an in-house program.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
Do you know any organisation that places too much emphasis on technical training and allows the people management skills to ebb away? It’s the people management skills that keep the organisation lubricated with a positive attitude and a “can do approach”. In this course, participants discover the 7 Modes of Modern Management:
“Every manager needs to be a strategist.
If your managers are not pursuing your strategic objectives, then what are they doing?”
Manager as Strategist
Every manager needs to be a strategist. If your managers are not pursuing your strategic objectives, then what are they doing? Too many managers make their own department objectives which bear little resemblance to the organisation’s objectives. C-R-A-Z-Y
Manager as Production Director
What movie are you the production director of? Do you know what your audience (customer) wants? Can you make a better movie more effectively and efficiently? It’s time to learn some dramaturgy disciplines. It’s interesting how many managers get stuck in silos and never see the greater picture, Ready…Set…Action…
Manager as Change Champion
Staff will often fear change. If your organisation isn’t constantly undergoing change, then you’ll soon be a dinosaur. Managers need to permeate change through the organisation. Doomed change initiatives usually get bottlenecked at management level. Organisations need change champions.
Manager as Validator
Too many organisations made a hard landing because they rely on data delivered by other people. Managers need to be validators too. For example, “we managed to reduce our purchase of paper by 20%”. Sounds great, but by validating the information you find out that they’ve outsourced all printing.
Manager as Coach
Some managers are excellent coaches, and some struggle or ignore coaching altogether. Coaching is an essential part of being a manager. Follow a proven framework, and it is not as daunting as it sounds. In fact, it’s often regarded as the most fulfilling part of being a manager.
Manager as Performance Consultant
A critical function of management is to ensure you get optimal performance from your people. Your team might consist of high potentials, slackers and people who have quit and stayed. You need to learn how to performance manage to deliver your objectives.
Manager as Organisational Psychologist
Have you noticed a culture of entitlement building internally or externally? Customers can be irrational. A colleague carrying resentment and a poor attitude can dampen the morale of an entire office. So you need to be an organisational psychologist on top of all your other roles. You’ll enjoy this module as you discover human behavioural patterns and understand how people tick.
CASE STUDY: Widget Inc
Picture this. Widget Inc. has the top technology in the world to deliver widgets to the customer. The machinery and technology can convert a customer order into a widget and have it dispatched to the customer’s premises within 2 hours. Yet, customers are leaving in droves. New technology is ordered. Manager’s upgrade to a brand-new level of technical expertise, and the widget delivery time improves by 2.4%. Managers congratulate themselves, yet customer dissatisfaction continues to grow.
The mistake that the management made at Widget Inc. is all too common. Managers didn’t know what the customers really wanted. They assumed that speed of delivery was critical. In reality, the customers just couldn’t bear dealing with the people at Widget Inc. Customers found the staff, rude, disorganised, unhelpful and pushy. It is not rocket science to figure out that Widget Inc. should have been focussing resources on fixing the people side of the organisation rather than improving the speed of delivery by 2.4%. Further analysis of Widget Inc. found that the senior management team was dysfunctional, silos had built in the organisation and staff morale was zip.
Group Size: An ideal group size is 6– 12 participants.
Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
Cost: Upon request.
Target Audience: Team Leaders Supervisors and Managers
