A Trusted Learning and Development Advisor
A Trusted Learning and Development Advisor
This course goes well beyond awareness. Participants develop the practical confidence to act when it matters, whether that means starting a conversation with a struggling colleague, recognising the early signs of a mental health crisis or understanding what professional support pathways are available. Organisations that have completed this training consistently report that staff feel more prepared, more compassionate and better equipped to contribute to a psychologically safe workplace. This connects directly to stronger overall workplace performance and supports leaders in meeting their duty of care obligations. Managers and team leaders attending this course may also wish to explore our Frontline Leadership course to further develop their capability to support and lead teams through difficulty.
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Occupational violence can occur in any workplace – often without warning. From heightened emotions and verbal aggression to physical threats, these situations place employees and organisations at serious risk.
The Occupational Violence Awareness course by Preferred Training Networks equips participants with the psychological awareness, communication techniques, and practical strategies needed to minimise the likelihood of violence and respond appropriately when situations escalate.
This program focuses on prevention, early intervention, and post-incident response. It is not a self-defence course. Instead, it builds confidence in recognising warning signs, defusing tension, and prioritising personal safety and wellbeing.
The training is focused on increasing awareness, protecting mental health, and reducing burnout. Through a hands-on approach, participants gain practical tools to stay grounded while supporting others in demanding environments.
Participants also explore how repeated exposure to distressing situations can affect thinking, behaviour, and decision-making over time. By understanding these patterns, teams are better equipped to respond early and prevent long-term impact.
A strong focus is placed on practical application. Rather than theory alone, this workshop encourages discussion, reflection, and real-world scenarios that mirror the challenges staff face in their roles. This ensures learning is relevant, relatable, and immediately usable in the workplace.
The course also highlights the importance of team-based support systems. Participants learn how to contribute to a workplace culture where people feel safe to speak up, seek support, and look out for one another. This shared responsibility plays a key role in reducing stress and maintaining long-term wellbeing.
By the end of the session, your team will have a clear understanding of how to manage emotional load effectively, support colleagues appropriately, and maintain professional boundaries without compromising care or performance.
Participants will learn how to fortify their resilience and approach tasks with a fresh, positive outlook. The workshop covers techniques for handling stress, embracing change and fostering a supportive environment. Drawing from Martin Seligman’s research on positivity and the Scott and Jaffe change model, participants gain tools to drive meaningful change in the workplace. By the end, they will have a toolkit of strategies for resilience and a blueprint for creating a constructive, proactive approach to change.
This program can be conducted as in house training at your offices.
Group Size: An ideal group size is 6 – 10 participants.
Venue: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisation’s.
Duration: This course is available as a 1-day course or a truncated 1/2 day course.
Cost: Upon request.
Target Audience: This course can be tailored for the specific cohort, whether it be the leadership team, another group of managers/team leaders or employees.
This workshop is perfect for those wanting to strengthen their resilience and lead change confidently within their teams and organisations.
Target Audience:
The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.
Duration:
This course is available as a 1-day course or a truncated ½ day course.
Delivery:
This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.
Group Size:
We recommend a group size of 4-10 people.
Compassion fatigue occurs when individuals are exposed to ongoing emotional demands, particularly in roles that involve supporting others. It is common in healthcare, community services, customer-facing roles, and high-pressure environments.
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Participants learn how to recognise early warning signs, set boundaries, manage emotional responses, and apply practical strategies to reduce the impact of ongoing stress and emotional exhaustion.
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Yes. This course is ideal for teams exposed to ongoing emotional demands, helping them build resilience, improve wellbeing, and maintain performance in challenging environments.
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For Neurodiversity Training for Inclusive Workplaces, the tailored solution is the way forwards. Otherwise, you can run the risk of the training causing divisions. Whatever you do, please don’t get this course delivered by a legal expert, as it’s unnecessary and will be divisive (guaranteed). Your tailored workplace neurodiversity in-house course is designed to help participants understand and appreciate the challenges faced by neurodiverse individuals in the workplace.
Specifically, the course will cover topics such as:
Recognising and respecting different types of neurological functioning
Understanding the diversity of abilities within the workforce
Creating inclusive environments for neurodivergent employees
Workplace adjustments for ADHD, autism, dyslexia and more
Practical neurodiversity inclusion training for managers and teams
Participants will gain insight and knowledge that can be applied to their daily working practices, and leave with the skills needed to create an inclusive and productive workplace for all.
Target Audience: The course can be tailored for the specific cohort, whether it be the leadership team, another group of managers/team leaders or employees.
Duration: This course is available as a 1-day course or a truncated ½ day course.
Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.
Group Size: We recommend a group size of 4 – 10 people.
Mental awareness in the workplace involves recognising signs of stress, anxiety, or mental health challenges in yourself and others. This course helps participants understand behaviours, respond appropriately, and support a healthier work environment.
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Yes. Participants learn how to recognise early indicators such as behavioural changes, emotional responses, and communication patterns that may signal stress, anxiety, or burnout.
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Absolutely. This course is suitable for leaders, managers, and employees who want to build awareness, improve communication, and create a more supportive and resilient workplace culture.
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This course identifies how behaviours and moods can impact the workplace wellbeing balance. It’s a reflective course, and participants consider how their actions affect other people. For example, a manager may come to work in a bad mood every day. But the manager might be unaware that this mood also brings a dark cloud to the workplace.
For maximum effectiveness, this program is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Ideal group size: 4–9 participants
Target Audience: Management
Cost: Price on request
For more information on this training program:
Contact: Deborah – [email protected]
This workplace anxiety spotting course gives you a better understanding of stress and anxiety. Participants will also look at their workplaces and see if unnecessary stressors can be removed. On the other hand, you might have a concern about a family member or a friend. This course will also give you some ideas on what you can do. The course also runs through some very common mistakes that people make when asking other people about mental health. The course will also give you some tools that can be a good guide to gauging levels of depression and anxiety. The course is not a diagnosis, as only a health professional can make that diagnosis with the person.
For maximum effectiveness, this program is best conducted as an in-house program.
Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be tailored to your timeframes.
Target Audience: Managers and staff
Contact us Today:
Email: Deborah [email protected]
Phone: 1300 323 752
Website: www.preftrain.com.au
