Leadership

In this managing upwards in-house training course, participants will learn that a one size fits all style will not work. Managing upwards needs flexibility, creativeness and an understanding of human psychology.

How good are you at delegating?

Ask yourself the following:

1. I delegate tasks upwards with confidence that they will be carried out.
2. I make a list of tasks that I want to delegate.
3. I believe delegating upwards saves the organisation resources.
4. I communicate deadlines very clearly.
5. I provide all necessary information to the person carrying out the task.
6. I ensure the person has the resources to carry out the task.
7. I clearly define the authority and responsibility of each person carrying out the task.
8. I establish deadlines and milestones.
9. I monitor progress and give feedback.
10. I make sure I am available if a difficulty arises and help is required
11. I communicate why the task has been delegated upwards
12. I have a checklist.
13. I work seamlessly with people I report to.

Your Managing Upwards program can be custom designed. The program provides participants with the practical techniques and tools to be better at managing upwards, thereby reorganising the workflow.

Managing Upwards In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders and Senior Managers.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Frequently Asked Questions

Spotting Reluctant Technical Managers in the Workplace

Look for the signs which include; more likely to focus on their own work, ignore staff issues until they explode, lack direction and vision for their team, won’t delegate, don’t provide feedback, micromanage, separate themselves from team performance issues, expect the team to sort things out themselves.

Technical Management Training In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 10 participants

Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost

Duration: This program can be conducted as a one day or half day program

Cost: Price on request.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Frequently Asked Questions

This short Managing Organisational Capacity course will show you how to change the mindset about how your people view your existing capacity. Participants will also learn how to change your service model to meet capacity. This Organisational Capacity course is perfect for you if your people keep repeating that the demand on their time and resources is too great. Rethinking your capacity is a proven method to delivering greater value with the same resources.

Through our tailored Management Coaching Skills Training Course, you will learn the shortcuts to being an excellent coach and reach new pinnacles of coaching.

Who should attend?

This program is ideal for your management team. They may be enthusiastic coaches already, or your organisation may expect your management team to become more disciplined at coaching.

Tailored Management Coaching Skills Action Plan

• To make the target audience’s experience more interesting and lively
• To understand the coaching process
• To set clear expectations
• To communicate clearly
• To build in experiential learning activities
• To transfer knowledge seamlessly
• To build trust into the relationship
• To identify and correctly label any required behavioural changes
• To set tangible targets and behavioural targets
• To understand the importance of walking the talk

Module 1 Coaching as a leadership tool

• Defining coaching as a leadership tool
• Coaching in the world of sports
• Differences between Directing, Coaching, Supporting and Delegating
• Developing your staff

Module 2 How and what to communicate

• Icebreakers and getting to the crux quickly
• How do I know what my staff member needs?
• Show and tell – leading by example
• Building rapport and finding the right space for coaching
• Giving feedback
• Coaching on the run – when time is scarce
• Practical case studies

Module 3 Measuring your impact

• Metrics to decide if the coaching adds value
• Benchmarking to see if you are in the right direction
• The 4 tell tales signs that coaching isn’t working

Module 4 Reflections and learning

• • It’s not just support and feedback
  • Equal PUSH & PULL
  • Show and tell
  • Help the coachee to stretch
  • Coaching to develop further skills – the learning contract

Frequently Asked Questions

Do any of the following behaviours interrupt your Senior Executive meetings?

• Personality clashes
• Senior Executive resentment and rivalry
• Hidden agendas and building of silos
• Stubbornness
• Bad manners
• Shouting or finger-wagging
• Recurring issues rehashed and unresolved again

This Senior Executive Meetings course helps identify counterproductive behaviours that creep into Senior Executive Meetings. Using an appreciative inquiry, your Senior Leadership Team endorses the behaviours that will help deliver the best outcomes from the meeting. This means that you now have a clear map and charter of how to conduct Senior Executive meetings in a far more constructive and collegiate manner.

This course is not designed as a rehash of what has been done incorrectly. Quite the opposite, the course makes a line in the sand to ensure that your very next meeting will be a positive and rewarding experience.

Executive Management Training In-House Program Details

This program is best conducted as an in-house program.

• Group Size: An ideal group size is 6 – 10 participants.
• Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
• Duration: This program can be adapted to fit your timeframe. (We recommend a one-day course).
• Cost: Upon request.
• Target Audience: Senior Leadership Team

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Legitimate Leadership In-House Program Details

Group Size: An ideal group size is 4– 10 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.

Cost: Upon request.

Target Audience: Team Leaders and Managers

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Many organisations have some great leaders. However, they are often not working in the same direction and are not working synergistically. Clashing leadership styles sometimes hamper productivity and dampen morale. Progressive organisations utilise team based leadership tools to get blocks of people moving en masse behind the organisation’s strategic objectives.

Leading Teams In-House Program Details

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4–9 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.

Frequently Asked Questions

Authentic Leadership

Authentic leadership is a giant step forward. It adds realness to your leaders. Employees and stakeholders are apathetic to PR and sanitised fake leadership. Authentic leaders have the X factor that creates calmness and instils loyalty. Authentic leaders are comfortable in their own skin with their strengths and weaknesses and often ooze confidence. Even when faced with seemingly insurmountable challenges their optimism becomes an unstoppable force.

Are you an authentic leader?

• I am aware of my personal strengths and weaknesses
• I feel comfortable in my own skin
• I nurture an environment of calmness
• I openly admit my weaknesses
• I am self-disciplined
• I am compassionate
• I rarely get annoyed in the office
• I have built a circle of trust that I can rely upon any time
• I am generous with my time helping other people
• I feel confident having difficult authentic conversations
• I have a written record of my personal and career goals
• My people trust me and as a result they don’t cover up mistakes
• I believe strongly in the organisation direction
• I walk the talk
• I encourage open communication without fear of being blamed and finger pointing

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program. Ideal group size 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Authentic Leadership Course can be modified to fit inside your time frame. If you could make them changes that would be great.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact:
Deborah Dear – Marketing Manager
PH: 1300 323 752
Email: [email protected]